Regulatory Officer 1

**Regulatory Officer 1 - Combined Packaging Regime - North East - 30926**:
**Regulatory Officer 1 - Combined Packaging Regime - North East - 30926**
- Number of jobs available
- 2
Region
- North East
City/Town
- Newcastle
Grade
- Staff Grade 4
Post Type
- Permanent
Role Type
- Operational Delivery
Working Pattern
- Full Time, Part Time, Other
Salary Minimum
- £33,000
Closing Date:

- 01/06/2025, 23:55 hours
- Job description attachment 1
- Job Profile - 30926.docx - 59KB Opens in a new window
Converted File Job Profile - 30926.docx.pdf - 89KB Opens in a new window

- Security checks level
- Basic Check
Job description
The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment. Everyone starting in a new role will be welcomed into the team and given all the training and support needed. As part of your comprehensive induction, you will be provided with all the equipment required for your role.

As a department we ensure that companies are disposing of their waste correctly by enforcing government regulations - ‘right waste, right place’.

You will be key to planning, monitoring and delivering compliance and enforcement activity within your area of waste regulation, to drive a circular economy.

This role is based in Newcastle. As a Regulatory Officer, you will:

- Guide, advise and support team members and stakeholders on policies and practices to help resolve issues and support regulatory compliance.
- Develop and further relationships with customers and stakeholders.
- Answer technical queries; interpret and diagnose problems and develop solutions.
- Collate, analyse and use complex data to help make evidence-based decisions on regulation compliance.
- Deal with confidential and sensitive information and work within data protection guidelines.
- Contribute to the development and improvement of processes, procedures, and operational instructions.
- Undertake audit and enforcement work in the field and desk based.
- Travel throughout the UK.

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training, and alternative working arrangements will be available to support you with your incident role.The team
Environmental Markets and Regulation is a supportive and inclusive department that encourages our
teams’ health, safety, wellbeing, and development. We aim to improve the quality of recycling and
ensure waste entering and leaving the country is handled appropriately for recycling and recovery. We
help to protect and improve the environment by regulating industry, ensuring compliance, and
eliminating illegal activities.

Key areas we regulate: Packaging Waste, Waste Electrical and Electronic Equipment, Batteries and
International Waste Shipments.Experience/skills required
We are looking for applicants who can demonstrate:

- Excellent customer service skills and the ability to build and maintain relationships with internal and external customers.
- Answer customer queries, convey technical information and solve problems.
- Excellent communication skills, both written and verbal with innovation to embrace virtual communication technology.
- Organisation, time management and planning skills to deliver a varied workload with conflicting deadlines.
- Flexibility and adaptable to change.
- Competent use of Microsoft Office and Excel.
- Confidence in handing large quantities of data and sound attention to detail.
- Enthusiastic about working collaboratively with colleagues towards common goals.
- The ability and willingness to travel (Full UK Driving License).
- Excellent influencing skills and success in developing good relations in complex environments.

Everyone starting in a new role with the Environment Agency will be welcomed into the team and given all the training and support you need to succeed.Contact and additional information
We offer an attractive and competitive benefits package including:
A fantastic pension scheme, competitive salary, flexible working and a starting annual leave allowance of 25 days plus bank holidays (pro rata).

Interviews for the Regulatory Officer role are expected to take place Mid June, in person at our offices on Newcastle Business Park.

You will need to be comfortable with working in a dispersed team. The Environment Agency utilise a hybrid working approach, including office and home working. Regular travel within your base area and travelling for training and meetings throughout the UK is expected.

We may use the outcomes from this recruitment for future vacancies within the next 6 months.Competence 1
Takes Decisions and Solves ProblemsDescription
Finds and delivers optimal solu