Volunteering & Community Officer

5 days ago

Buckland Abbey, United Kingdom National Trust Full time

Summary Do you have a proven track record of having responsibility for the day to day management of volunteers? Are you passionate and enthusiastic about the benefits of great volunteer involvement?

Then you may be who we're looking for We're looking for someone to work 30 hours a week in this role at Buckland Abbey.

What it's like to work here When you visit Buckland, you follow over 700 years of footsteps; from the Cistercians who built the Abbey and farmed the estate, to seafarers Grenville and Drake who changed the shape of the house and the fate of the country. The Abbey is part museum, parthouse, and filled with treasures. There’s no mistaking the magnificence of the Great Barn, which has remained virtually unchanged since it was built all those centuries ago.

For more information about our property please visit buckland-abbey

What you'll be doing You'll have a sound working knowledge and experience of volunteering principles and practice and will be able to demonstrate the ability to adapt your style and tone to meet the changing needs of your audience. You'll also be able to recognise the key differencesbetween staff and volunteering roles, particularly the legal framework, the approach to reward and recognition, and dealing with challenging situations. You will be a part of the Duty management rota and will undertake regular weekend working.

Who we're looking for
- Demonstrate an understanding of volunteering and be enthusiastic about promoting the benefits of great volunteer involvement and opportunities
- Understand the differences between staff and volunteers, particularly the legal frameworks, and be keen to help them make the best of their experience
- Have excellent customer services and communication skills
- Have a adaptable approach and be able to work in a team, leading on and working with other people's agendas towards a common purpose
- Be well organised and attentive to detail
- A sound working knowledge of volunteering principles and practice
- IT skills (Microsoft Office)
- Knowledge and experience of budget management
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Click here to find out more about the benefits we offer to support you.

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