Wealth Management Process and Quality Specialist

Jersey
- Business management, administration and support
- Global Wealth Management

**Job Reference #**
- 277217BR

**City**
- St. Helier

**Job Type**
- Full Time

**Your role**
- Are you an expert in banking process risks and tools? Do you like to educate others, encouraging high quality standards? Do you want help us manage, preserve and grow the wealth of our clients?
- We’re looking for a process and quality specialist to:
- be point-of-entry contact for queries about regulations, processes, tools and risk
- organize and conduct training for new tools and processes to improve quality and enablement
- monitor risk reports, flag relevant issues to the team and escalate if necessary
- identify, evaluate and implement mitigation measures for client related or process/quality related risks
- maintain the quality of client relationships by proactively delivering holistic solutions that address their needs
- collaborate closely with client advisors, assistants and the desk head, as well as various other internal departments

**Your team**
- You’ll be working in the Front Office business management team in Jersey, providing service to our Financial Intermediaries and High New Worth clients located globally. Our team consists of client advisors, assistants and the desk heads. As a process and quality specialist, you’ll play an important role in seeing that the team is up to date when it comes to risk, process and tool knowledge. Our combined efforts help manage, preserve and grow the wealth of our clients, through strong partnership at every stage of their journey.
- There is the opportunity to collaborate with colleagues in London and Zurich. The team has an active social club and a long history of supporting community development projects. We are based in modern offices at the Jersey International Finance Center, Waterfront.Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

**Your expertise**
- financial services experience, ideally within a client facing team or dealing with risk topics
- banking related education (apprenticeship, traineeship or a bachelor’s degree)
- excellent knowledge of wealth management offerings, products and processes
- disciplined, with a focus on details and standards
- good written and verbal communication skills (you’ll be facilitating training)

**About us**
- UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
- With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

**How we hire**

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.