Meet and Greet Coordinator

4 days ago

Aylesford, United Kingdom Royal British Legion Industries Full time

We are looking for caring, compassionate and motivated individuals to join our friendly team in our luxury nursing home, Bradbury House, based on the RBLI Village in Aylesford.

The Meet and Greet Co-ordinator is responsible for providing a range of professional front of house services including reception cover between the hours of 9am to 5pm Monday through to Sunday and may include some out of hours working to support in home events. You will be the face of the home by greeting families and external visitors on arrival at Bradbury House, supporting resident engagement and support to the Senior Administrator in routine administrative duties.

**Main Duties**:

- Deliver an effective and professional telephone answering service from reception. This includes the customer focussed greeting of all incoming calls in a professional and engaging manner.
- Maintain confidentiality and promote our home vision positively at all times.
- Deliver an effective and professional meet and greet service to all people, ensuring that all people are acknowledged and greeted in a warm and professional manner.
- Signpost to other colleagues as necessary to ensure a holistic approach to our customer care.
- Support and be visible at resident events or corporate Bradbury House initiatives outside of core working hours.
- Ensure that all family and visitors to the home are supported to understand our Health & Safety and other legislative requirements in a calm and engaging manner, thus helping people to enjoy their time within the home and feel safe in our home experience.
- Support the Senior Administrator in all routine office functions as required.
- Answer the telephone, screen and direct calls.
- Take and ensure safe delivery of timely messages.
- Manage queries from customers and ensure signposting is accurate to answer queries satisfactorily.
- Monitor visitor access and maintain security awareness.
- Provide general administrative and clerical support to the Senior Administrator.
- Monitor and maintain office equipment.
- Control inventory relevant to reception area.
- Tidy and maintain the reception area, resident café and lobby area.
- Engage with our residents when they visit reception area; make them a beverage; chat with them; engage with their day.

**Essential Characteristic; Skill or Experience**:

- Practical working knowledge of administrative and clerical procedures within a care home environment.
- Basic understanding of Information Technology and open to learning to a higher level.
- Experienced in delivering outstanding customer satisfaction, in a caring but commercially focussed environment.
- Strong in verbal and written communication.
- Demonstrate attention to detail in all administrative responsibilities.
- Able to work on own initiative.
- Reliable.
- Able to work under pressure.
- Team player, who demonstrates positive influence on others, to achieve the best possible outcomes for our residents, families and stakeholders at all times.

**Job Types**: Part-time, Permanent
Part-time hours: 22.5 per week

**Salary**: £11.02 per hour

**Benefits**:

- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Signing bonus

Ability to commute/relocate:

- Aylesford: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Training Coordinator

    6 days ago

    Aylesford, United Kingdom H & M V Engineering Ltd Full time

    UK Training Coordinator Job Spec Role Overview: The UK Training Coordinator provides essential administrative and coordination support to the UK Training Lead, ensuring the smooth execution of training activities, certification tracking, and onboarding processes across UK operations. This role is key to maintaining training compliance, managing records, and...

  • Planning Coordinator

    1 week ago

    Aylesford, United Kingdom Prinova Global Full time

    Join to apply for the Planning Coordinator role at Prinova Global 3 days ago Be among the first 25 applicants Planning Coordinator (Full-time, Permanent) On site - Aylesford, Kent Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world’s best-known food,...

  • Planning Coordinator

    2 weeks ago

    Aylesford, Kent, United Kingdom Prinova Global Full time £25,000 - £42,000 per year

    Planning Coordinator (Full-time, Permanent)On site - Aylesford, KentUnlock your potential with PrinovaWe are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world's best-known food, beverage, and nutrition brands.Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing...

  • Estates Coordinator

    4 days ago

    Aylesford, United Kingdom NHS Property Services Full time

    NHS Property Services have a fantastic opportunity for an Estates Coordinator in Kent. The role attracts a salary of £30,000- £45,000 & 27-Days Holiday. Please note this is a mobile role which will require you to visit multiple sites. Supporting the Senior Estates Manager, the purpose of this role is to ensure that local site services meet the needs of...

  • Service Coordinator

    1 week ago

    Aylesford, United Kingdom Stericycle Full time

    **About Us**: **Position Purpose**: The Service Coordinator will be responsible for the safe dispatch of all vehicles on a daily basis to meet or exceed customer service expectations. **Key Job Activities**: Weekly and daily KPI reports. Manage drivers on a daily basis resolve any issue they may have. Work with customer service dealing with salesforce...

  • Service Coordinator

    10 hours ago

    Aylesford, United Kingdom Stericycle Full time

    **About Us**: **Position Purpose**: The Service Coordinator will be responsible for the safe dispatch of all vehicles on a daily basis to meet or exceed customer service expectations. **Key Job Activities**: Weekly and daily KPI reports. Manage drivers on a daily basis resolve any issue they may have. Work with customer service dealing with salesforce...

  • Volunteer Coordinator

    2 weeks ago

    Aylesford, United Kingdom Royal British Legion Industries Full time

    **This is a permanent part time role based in Aylesford, Kent and working 25 hours per week.** **Salary: £17,568 to 18,919 per annum, dependant upon experience** **Main Purpose of the Job**: Reporting to the Employee Engagement & Volunteering Manager you will support the delivery and expansion of the volunteering programme at RBLI and work with managers...

  • Planning Coordinator, GET STAFFED ONLINE RECRUITMENT LIMITED

    6 days ago

    Aylesford, United Kingdom Guardian Jobs Full time

    Planning Coordinator, GET STAFFED ONLINE RECRUITMENT LIMITED Join to apply for the Planning Coordinator, GET STAFFED ONLINE RECRUITMENT LIMITED role at Guardian Jobs On site – Aylesford, Kent Unlock your potential with our clientOur client is a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world's best-known...

  • Receptionist & Office Admin

    2 weeks ago

    Aylesford, United Kingdom Prinova Global Full time

    Receptionist & Office Admin (Full-time, permanent) Onsite - Aylesford, Kent Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world’s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution,...

  • Receptionist and Office Admin

    4 days ago

    Aylesford, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full time

    Receptionist and Office Admin (Full-time, Permanent) Office Hours – 8:30am to 5pm, Monday to Friday Onsite – Aylesford, Kent Unlock your potential with our client Our client is a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world's best-known food, beverage, and nutrition brands. Part of the NAGASE Group,...