Installation Coordinator

CSM exists to create impact by challenging convention. We do this because it produces work for our clients that is more meaningful, memorable and measurable.

Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.

CSM is proud to share fresh perspectives and new ideas to produce work that others don’t and won’t. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM.

**WHAT YOU WILL BE DOING**

Our installation department provide installation crews across all the CSM customer sectors and as a result this is a very busy and diverse department with installations occurring everyday throughout the UK, Europe and the rest of the world.

The role of is to organise and crew installation teams, to achieve “Right First Time” Installations that are within budget & adhere to all required Health & Safety guidelines and procedures across the full variety of CSM clients and markets with a specific focus on live Events large and small.

You will work closely with, the installation manager, estimating, production/customer services, operations and client account teams to ensure all project Installations are delivered and all requirements and needs of the client are met and exceeded.

Working within this extremely busy and challenging department you will be tasked with
- Booking and ensuring installations from survey to completion are crewed correctly and efficiently to budget and scope.
- Sourcing and booking accommodation and travel requirements.
- Equipment and sundries ordering
- Briefing documents
- Maintain skills assessments, and H&S documentation for current and new sub-contractor installers.
- Ensure that the install administrator is following all appropriate installation ways or working and procedures for each install job
- Liaison with production and account teams to allow for timely availability of graphics for all installations.
- Follow escalation process, understand and manage risk.
- Identify opportunities for performance improvement.
- Feed data into quarterly department and supplier reviews including quality and Issue logging and reporting

**THE SKILLS AND EXPERIENCE YOU NEED**
- You will be an out-going, organised, capable, friendly and helpful, a confident self-starter.
- Excellent ability to project manage, problem solve, work to deadlines and have fantastic organisation skills.
- Able to multi-task and prioritise, you will be working across a number of activities with tight deadlines.
- If you enjoy being on the phone and forging relationships, this is the role for you.
- You will in this role be expected to form effective relationships with both our account teams and our supply base of installers.
- Excellent communication skills - verbal and written.
- Being available as key contact for install teams throughout installation process is a must.
- Strong computer skills, particularly with Excel and MS office suite
- Provide reports and information for management as required
- A stickler for processes and getting it right first time
- You will take pride in your work, remaining focused, calm and motivated

**Job Types**: Full-time, Permanent

**Salary**: Up to £24,500.00 per year

**Benefits**:

- Company events
- Free parking
- On-site parking

Schedule:

- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay

**Experience**:

- Drylining: 1 year (preferred)

Work Location: In person