Vendor Support Worker

2 weeks ago

Liverpool, United Kingdom The BigLife Group Full time

**BIN Vendor Support Worker, Liverpool**

**About us**

Big Life is in the business of changing lives. We fight inequality by working with people and places to create opportunities and inspire change. The Big Life group works to develop partnerships with communities, decision-makers, and services to widen opportunities, grow local assets and build resilience.

Our services work with people on all areas of their life and help them with the things that matter most to them, working with them to remove all the obstacles to changing their life for the better. We help people see the skills and support they already have so they can build on it. This is known as working in the Big Life Way.

**What you’ll be doing**

As a Vendor Support Worker within our Big Issue service, you will focus on working with the Liverpool team to provide a first-class service to vendors of The Big Issue North Trust. You will enable them to earn an income from selling the Big Issue Magazine and support them to access a range of services which will help them change their lives.

Do you have the drive to help develop opportunities through social prescribing activities, partnership-working and signposting? Do you have an ability to communicate appropriately and develop challenging, motivational and positive relationships with vulnerable adults?

**What we need from you**
- You will have experience of working with individuals (1-2-1) in different settings to help them achieve their goals.
- You will have experience of working with a range of agencies and organisations to develop effective working relationships.
- You will have experience in one or more of the following fields: homelessness, addiction, mental health, physical health, employment, social inclusion.
- You will have the ability to manage a varied and complex workload effectively.
- You will have the ability to deal with and de-escalate difficult situations in a calm manner.
- You will have personal resilience and a flexible attitude in the face of difficulties.
- You will need an enhanced level DBS check for this role.

**What we will offer you in return**
- A permanent, full-time contract (35 hours) with an annual salary of £25,183 (NJC 6).
- 25 days holiday, and 30 once you've been here five years.
- A relaxed culture where you are expected to plan your own day, take breaks when you need them and enjoy your work, with a mixture of outdoor, mobile and lone work.
- Ongoing personal and professional development through regular supervision and training.
- A supportive, flexible approach to managing staff health and wellbeing, including a wide range of perks, schemes and support.

**What next?**

If you're excited about this role but your past experiences don't fit perfectly with every element of the job description, please don't let that put you off. You might be just the person we're looking for

Applications received after this time will not be considered and CVs will not be accepted. Interviews dates TBC.

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