Front of House Host

3 days ago

Birmingham, United Kingdom Country Court Full time

**Front of House Host - Part Time - Required at Heartlands Nursing Home, Birmingham B26, Part of the Country Court Family**

**Hours: 20 Hours per week, working weekends on rota (0800 to 1830 2 Shifts per week)**

Heartlands Nursing Home is one of the leading care homes in Birmingham & we specialise in providing individualised residential, dementia & nursing care that supports residents with their personal needs. Our dedicated team led by the manager help create a warm, homely atmosphere and help create special memories for the residents.

**JOINING THE COUNTRY COURT CARE FAMILY**

We’re proud to be a family run business that’s grown over the years to a family of 2,300+ employees and over 35 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas - we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team

**ABOUT THE FRONT OF HOUSE HOST ROLE**:
Within your role as Front of House Host, you can really make a difference to our residents’ lives. Some of your responsibilities will include:

- Serve residents their meals, snacks & beverages
- Replenish all snacks & stations
- Clean up after all meals
- Re-lay tables & cloths
- Cleaning the dining/kitchen areas

**ABOUT YOU**:
We want someone proactive, passionate and ambitious to support us to create the best person-centred environment for our residents and to connect us to our local community. You’ll be genuinely valued and empowered as an integral part of our team. You will have the following experience:

- Excellent Customer service skills
- Good knowledge & experience in the food/restaurant Industry
- Knowledge of COSHH & health & safety standards
- Have a friendly & caring attitude
- Able to engage well with the residents and their families
- Understanding of people with Dementia
- Able to work independently & as a team

**IN RETURN**

You’ll be joining a family business and will benefit from our generous range of benefits which include:

- 28 days holiday (FTE) (including bank holidays)
- Annual pay reviews, pension contributions & enhanced bank holiday rates
- Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
- Refer a friend or resident bonus scheme*
- Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
- Annual Staff Awards Programme across all our Homes celebrating our great staff
- Subject to Terms and Conditions

Due to the nature of the Front of House role, you will need to pay £22.00 towards the cost of an enhanced Disclosure & Barring Service (DBS) check, prior to starting with us.

**PLEASE NOTE**:
**All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.**

**Covid Safety**
We operate COVID secure homes and have strict procedures in place to ensure the safety of all residents and staff. This includes regular Covid & temperature testing and wearing appropriate PPE, including a face mask to be worn at all times whilst on shift, unless medically exempt.

**You may have experience as**

Waiter, Waitress, catering assistant, maître d’, server, Food runner, bartender, sommelier, host stand, dining assistant, Food & Beverage Assistant

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