IT Officer

Work base: Conwy

Join Our Team as an IT Officer

Are you passionate about IT and eager to make a difference? Conwy’s IT&DT Department is looking for an enthusiastic and committed individual to join our IT Systems and Support Division as an IT Officer within the Finance and Efficiencies Support Team.

**Why This Role is Exciting**:

- Develop Expertise: Dive deep into the Finance Service functions, including Accountancy, Payroll, Revenues, and Benefits. Your journey will be supported by comprehensive training and guidance.
- Innovate and Transform: Be at the forefront of corporate projects and digital transformation, modernising the way our users work and helping them become a cutting-edge workforce.
- Learn from the Best: Collaborate with seasoned analysts who are experts in their fields. Gain invaluable knowledge and skills to support and provide contingencies for crucial systems.
- Support Critical Systems: Play a key role in supporting the crucial finance IT systems that the council uses to deliver its services. Your work will ensure these systems run smoothly and efficiently.

**What We Offer**:

- Support and Guidance: We are committed to your growth. You’ll receive all the support and guidance needed to master the systems, ensuring you excel in your role.
- Impactful Work: Your contributions will directly support our finance, revenues, and benefits users, making a real difference in our community.
- Professional Development: This role is a fantastic opportunity to advance your career, learn from experienced professionals, and become an expert in essential IT systems.

**What We’re Looking For**:

- Initiative and Innovation: Demonstrate a flair for innovation and the ability to understand and learn technical concepts.
- Soft Skills: Excellent communication skills are essential as you’ll frequently interact with users at all levels of the organisation.
- Experience: IT technical support and/or IT system support experience in a large corporate environment is advantageous.
- Organizational Skills: High level of organisational and project management skills.
- Commitment to Learning: Willingness to attend technical and personal development training to achieve professional qualifications.
- Bilingual Skills: The ability to speak and write in Welsh is desirable to help us provide a bilingual service to clients.

Benefits of the Position:

- Supportive Environment: You’ll receive all the support and guidance needed to excel in your role.
- Impactful Work: Your contributions will directly support our finance, revenues, and benefits users, making a real difference in our community.
- Travel Opportunities: The role involves travel to various sites within the Authority.

**Application Details**:

- Full details of the role can be found in the Job Description and Person Specification.

This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.

We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.

Conwy is committed to safeguarding. Qualifications and references will be verified.

Mae’r ffurflen hon ar gael yn Gymraeg hefyd.