Front of House Staff

2 weeks ago


Oldham, United Kingdom Salt Uppermill Ltd Full time

**Overview**

**Duties**
- Greet and welcome guests upon arrival, ensuring they feel valued and appreciated.
- Using a reservations system 'ResDiary', manage reservations efficiently.
- Take food and drink orders accurately and upselling with recommendations when necessary. A core knowledge of the importance of Allergens and Intolerances is essential, reporting this information efficiently.
- Serve food and beverages in a timely and professional manner, adhering to food safety standards. Wine service for tables being key to enhance the experience.
- Collaborate with kitchen staff to ensure smooth communication regarding orders and special requests.
- Handle customer inquiries and resolve any issues promptly to enhance guest satisfaction.
- Assist with special events as required, ensuring all aspects of service are executed flawlessly.
- Support bartending duties as needed, including preparing drinks and maintaining bar cleanliness.

**Qualifications**
- Previous experience in hospitality or restaurant settings is preferred but not essential.
- Knowledge of food preparation techniques and food safety regulations is advantageous.
- Strong interpersonal skills with the ability to communicate effectively with guests and team members.
- A proactive attitude towards helping others and providing excellent customer service.
- Ability to work under pressure in a busy environment while maintaining attention to detail.
- Flexibility to work various shifts, including evenings and weekends as required.

**Job Type**: Part-time

Pay: £7.50-£11.44 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Physical Setting:

- Restaurant

Shift:

- Day shift
- Night shift

Work days:

- Weekend availability

**Experience**:

- Hospitality: 1 year (required)
- Booking System: 1 year (preferred)
- Barista: 1 year (preferred)

Work Location: In person

Application deadline: 10/02/2025
Expected start date: 10/02/2025


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