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Supervised Contact Worker
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Cardiff, United Kingdom Swan Family Full timeSwan Family is looking for contact supervisors for our centres based in Cardiff, we are an independent provider facilitating child-centred supervised and supported contact for children and family members. Our aim is to make sure children keep in touch with their parents and families in a safe, friendly and informal atmosphere. We are looking for contact...
Family Contact Centre Administrator
2 weeks ago
To assist the manager and deputy in the general running of the centre and to undertake the deputy managers responsibilities in their absence
To assist in the scheduling and sending of the daily workload for the Supervised Contact Workers, matching workers to contacts and ensuring all work is covered
To assist in the checking of reports submitted by Supervised Contact Workers, reporting any issues identified by these reports via the relevant channels.
To complete general administration duties, including compiling relevant documentation and data monitoring.
To liaise with the Centre Manager and Deputy to arrange meetings, contact bookings and inform service users of these, and take payments if required.
To manage reception and provide first point of contact for all visitors of the centre.
To maintain and develop relationships with social workers, solicitors and other professionals, and service users whilst ensuring contact demands are met.
Ensuring timely flow of information between Swanstaff, clients and workers.
To promote a professional service at all times.
To provide feedback and reporting to the Centre Manager on a regular basis.
To be prepared to work flexibly and outside office hours as appropriate, including supervising contacts if required.
**Required**:
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00 per year
Schedule:
- 8 hour shift
Application question(s):
- Do you have a level 3 or equivalent in Childcare?
- Do you have experience with Admin?
- Do you drive?
