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Designate Head Housekeeper

2 weeks ago

Ambleside, United Kingdom The Inn Collection Group Full time

We are looking for a Designate Head Housekeeper to support the housekeeping teams at our Lake District sites.

We are looking to recruit a strong team of all skills and levels - but most importantly, made up of people who live and breathe our Inn Collection Values of Customer Focus, Courage, Execution, Honesty, Respect and Results.

Let's take a closer look at those benefits first of all:
**BENEFITS**:

- Extra paid holiday in month of your birthday
- 50% off food in any of our Inns
- £1 bed and breakfast in any of our Inns during January, February or March
- 1/3 off room bookings all year round
- Team member referral reward
- Employee Assistance Programme
- Tronc
- Working for Best Pub Employer at the Publican Awards

**A successful Designate Head Housekeeper will**:

- be friendly, with a good eye for detail
- be able to remain calm under pressure
- react to guest requests so that we exceed expectations
- lead the Housekeeping team
- be able to work mornings through to mid-afternoon shifts as standard.
- be punctual, well turned out and conscientious

**Designate Head Housekeeper duties include**:

- Cover Head Housekeepers
- Cleaning rooms to our high standards
- Ensuring all our public areas are presented in their best light - clean and welcoming
- Reporting any maintenance issues to keep up with standards
- Following guidelines to keep everyone safe
- Working as part of the wider team with the shared goal of creating memorable visits.
- Managing your stocks of linen, towels, and room supplies.
- Train existing and new housekeeping team members.
- Report to the General Manager with housekeeping updates.

**INN COLLECTION VALUES**:

- **CUSTOMER FOCUS** - We ALWAYS put our customers first
- **COURAGE** - We always have the confidence in our convictions and we have a go.
- **EXECUTION** - We always ensure we get things done
- **HONESTY** - We always speak freely
- **RESPECT** - We treat people how we like to be treated ourselves
- **RESULTS** - We deliver our own and our teams' targets.

If our values match your values - get in touch soon

INDHP

**Salary**: £28,000.00 per year

Application question(s):

- 'Do you have any convictions or conditional cautions which are currently unspent under the Rehabilitation of Offenders Act 1974? The Company requires this is information to make an assessment of risk. Please be advised Disclosure of a conviction or caution will not necessarily preclude your employment with ICG.'