Wedding and Events Office Co-ordinator

**Why hospitality.** Hospitality is an exciting industry to become part of, it’s all about creating a warm and welcoming experience for all our guests and a rewarding environment in which you’ll love working in, are you looking for a career in Hotel Event Hospitality? **The Role** We are looking for a Wedding and Events Office Co-ordinator who would enjoy working across both Buxton Crescent Hotel and the quaint Old Hall Hotel. The Wedding and Events Office Co-ordinator will work with the Sales Office Manager to ensure that Weddings and all events are dealt with efficiently to maximise revenue. **Overview of the role** - Manage and convert all incoming enquiries in accordance with ensana brand standards - You will be a specialist in weddings, private events and special occasions - Follow hotel selling strategies - Produce accurate timely correspondence in line with company brand standards e.g. proposals/contracts - Ensure all information gathered during the final details call/appt. is clearly written on the BEO - Ensure company credit, deposit, cancellation and non-arrival charge standards are followed - Ensure an effective handover between the client and operational team and attend weddings, events as required - Ensure accurate BEOs & Change Logs are issued to the Operations team on time. - The client should receive a final event BEO for approval prior to the event. - Prepare all admin/stationery requirements to ensure the clients event is a success e.g., signage/ table plans/menus/place cards - Provide up to date booking information for the weekly/monthly forecast - Attend client fam trips, open days exhibitions as required - Maintain up to date knowledge edge of all competitor products and services - Carry out competitor shop calls and visits - Be familiar with the local area, attractions, - Use all company IT systems in accordance with Ensana Brand standards - Ensure all legal and statutory responsibilities **ESSENTIAL** - A passion for weddings and events - Strong organisational, verbal, and written communication skills - Professional at all times; delivering high standards of service with a genuine and approachable manner - An exceptional eye for detail to ensure events are always delivered to the highest standards - A flexible approach and able to work additional hours when required **About us.** The Buxton Crescent Hotel & Thermal Spa is in situated an idyllic location within Buxton. This historic Spa town is nestled in beautiful surrounding countryside within Derbyshire. Close to the county boundary with Cheshire to the west and Staffordshire to the south, Buxton is described as "the gateway to the Peak District National Park". The Buxton Crescent is an Historic iconic grade 1 listed building, it is one of the most architecturally significant buildings in the country. “The crescent was the centerpiece of the Fifth Duke of Devonshire’s plans to establish a fashionable Georgian Spa town in Buxton, originally having two hotels and lodges. The Crescent has undergone an extensive redevelopment and restoration completed in October 2020, the luxury Hotel offers circa 81 bedrooms, including suites, extensive Spa facilities, with a Thermal Natural Water Spa, and Spa lounge. The Hotel has a stunning Restaurant, bar and incorporates the magnificent Assembly rooms, Card room, and conference meeting rooms for business meetings and Weddings. Buxton Crescent Hotel & Thermal Spa offers our guests an ultimate luxury 5* experience. **What’s in it for you** **People enjoy working with us because**: - Our team members are welcoming and truly engaged at work - There is clear communication & inclusiveness within our team community - Passionate people culture, underpins a professional friendly working environment - We offer progression & great career development opportunities - Health & wellbeing is a focus creating support for colleagues **Benefits** - Competitive salaries - Uniform provided (Dress code policy) - Meals on duty & themed meals - Team member Hotel discounts across ensana Hotels - Family & Friends Hotel discounts across ensana Hotels - Pension Scheme * - Team member of the Month/ Year - Refer a friend scheme - Team members committee - Health & wellbeing activities - Free Hotel stay* **Job Types**: Full-time, Fixed term contract Contract length: 12 months **Benefits**: - Company pension - Discounted or free food - Employee discount - Referral programme Schedule: - 8 hour shift Supplemental pay types: - Tips **Experience**: - Wedding & Event Management: 1 year (required) Work Location: One location