Medical Secretary

2 weeks ago

Oxford, United Kingdom Hedena Health (Bury Knowle Health Centre) Full time

We are looking for a Medical Secretary to join our centre of excellence in Oxford

We are offering an opportunity for a Medical Secretary to join our incredibly friendly practice, which is the fastest growing and most innovative practice in Oxfordshire.

Apart from being a well-established GP training and University of Oxford teaching practice, we also lead on major public health initiatives, have our own investment company and are working in partnership with other practices and companies to develop improved ways of providing excellent care to our patients.

You will join a dynamic and friendly team at our purpose-built premises in Central Headington and be proactively interacting with colleagues and patients to ensure a high quality referrals service.

Primary Objective

To provide secretarial and administrative support to all members of the practice teams at Hedena Health including Branch Surgeries and to co-ordinate and maintain an effective and efficient referral service to support patients and the clinical team.

Main

**Responsibilities**:

- Lexacom transcription (audio typing of referrals, patient letters, medical reports, coroner reports, solicitor reports, retinal screening)
- Lexacom Admin support/lexacom transcription services
- Secretaries EMIS Patient Tasks
- Secretaries Docman Workflow
- Monitor and action Hedena website dashboard for referrals
- Process NHS e-referrals (choose and book) to facilitate patient secondary care appointments
- Ensure referral read codes are added to patient referrals on EMIS and link document
- Telephone liaison, responding to patient and secondary care services relating to referrals
- Manage referral templates/proformas, ensuring completed correctly by clinicians
- Chase up missing reports, secondary care correspondence, results of investigations, and appointments relating to patient referrals
- Case notes access requests for clinical and non-clinical staff and assist with access to missing data for clinical staff
- Manage NHS e-referrals work list (cancelled/rejected appointments/outstanding letters/triage responses/2ww reports)
- Scan documents to patient notes to accompany patient letters(ad-hoc)
- Minute clinical meetings as required [Child Safeguarding /Palliative Care
- Bereavement Protocol
- Participate in the induction and training of new, trainee and locum staff with respect to the practice referral process

**Job Types**: Full-time, Part-time

**Benefits**:

- Additional leave
- Company pension
- On-site parking
- Referral programme
- Store discounts

Schedule:

- Monday to Friday

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