Receptionist

1 day ago

Coventry, United Kingdom Best Western Plus Windmill Village Hotel Full time

We have an exciting opportunity for a Receptionist to join our group of hotels, namely the Windmill Village Hotel and Manor Hotel, where you will be required to work over both sites. You will receive a competitive salary plus amazing benefits which include free onsite parking, free membership to our state of the art health club and golf club, discounted food & beverage and discounted stays within the group. As our Receptionist you will understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed. You must have experience in a similar environment with the knowledge and confidence to deliver the role described below combined with a passion for delivering exceptional service through your team. **Main duties and responsibilities** - Greet and welcome every guest as first point of contact in a professional and responsible manner. - Ensure all guests are welcomed and checked into the hotels computer system, ensuring correct accommodation is allocated to the guests. - Ensure guests departing from the hotel are checked out and feedback is acted upon accordingly. - Assist and be courteous to guests, displaying good customer care, hospitality and social skills at all times. - Carry out advanced reservations; accept deposits and issue confirmations and receipts. Deal with ‘Walk-In’s’ bookings and cancellations. - Liaise effectively between departments and management regarding VIP arrivals, groups and functions using the necessary procedures. - Ensure general correspondence and record keeping is undertaken whilst on shift where necessary, monitoring scanning and updating guest profiles. - Assists General Guest’s enquiries face to face and on the telephone, transfer incoming calls as and when required. - Liaise with reservations, for the transfer and acceptance of all bookings. Check that room allocations and up-grades are conducted competently, with particular regard to corporate and regular guests, special customer requests, VIP visitors, etc. - Ensure that all guest arrival and departure administrative functions are carried out correctly, especially the continual maintenance of guest rooming lists, for use during any evacuation emergency. - Carry out close-of-business administration, reports and balancing. Process hand-over procedures. - Build and have a full knowledge and promote hotel's facilities, services and company products. **The Essential Skills**: - Have experience of working within a hotel operation or a similar high quality environment - Be able to deliver excellent customer service at all times - Be smart and professional in appearance with a "can do" attitude - Have excellent communication skills **The Desirable Skills**: - Confident personality with presence - Engaging and the ability to inspire - Forward Thinking - Well organised and structured in your approach

  • Receptionist

    2 weeks ago

    Coventry, United Kingdom Network Catering Full time

    We are currently working with an excellent 4* hotel located in Meriden who have an exciting new opportunity that has become available for a Receptionist. As Receptionist, you will be required to complete the below duties - Supplying the highest levels of customer service at all times being first point of contact for guests - Creating a welcoming environment...

  • Receptionist

    3 days ago

    Coventry, United Kingdom Network Catering Full time

    We are currently working with an excellent 4* hotel located in Meriden who have an exciting new opportunity that has become available for a Receptionist. As Receptionist, you will be required to complete the below duties - - Supplying the highest levels of customer service at all times being first point of contact for guests - Creating a welcoming...

  • Receptionist

    7 days ago

    Coventry, United Kingdom Search Consultancy Full time

    An exciting opportunity has arisen for a full-time Office Manager / Receptionist to join my client's team in Coventry. You will be working for a leading financial organisation that puts a real emphasis on creating a happy and productive workforce. You will receive a competitive salary of up to £27,000 and enjoy a generous benefits package that includes...

  • Night Receptionist

    7 days ago

    Coventry, United Kingdom Pertemps Network Group Full time

    **Job Description**: We are currently working with an excellent 4* hotel located in Coventry who have an exciting new opportunity that has become available for a Night Receptionist. The main duties of this Night Receptionist position include - All reception duties such as check ins and check outs, dealing with guest queries, cash handling- Helping and...

  • Night Receptionist

    7 days ago

    Coventry, United Kingdom Network Catering Full time

    We are currently working with an excellent 4* hotel located in Coventry who have an exciting new opportunity that has become available for a Night Receptionist. The main duties of this Night Receptionist position include - - All reception duties such as check ins and check outs, dealing with guest queries, cash handling - Helping and running the night...

  • School Receptionist

    2 weeks ago

    Coventry, United Kingdom Aspire People Full time

    Location: - Coventry- Industry: - Secondary SEN Primary- Salary: - £12 - £14 per hour- Reference: - 0000233471_1708613172- Contact name: - Aspire People Limited- **Job description**: School Receptionists Coventry £12.00 - £14.00 per hour Are you a Receptionist with a background working in a school environment or similar looking for work It is...

  • Hotel Receptionist

    2 weeks ago

    Coventry, United Kingdom Pertemps Network Group Full time

    **Job Description**: We are currently working with an excellent 4* hotel located in Meriden who have an exciting new opportunity that has become available for a Receptionist. As Receptionist, you will be required to complete the below duties - Supplying the highest levels of customer service at all times being first point of contact for guests- Creating a...

  • Receptionist

    2 weeks ago

    Coventry, United Kingdom Cygnet Full time

    Receptionist Join to apply for the Receptionist role at Cygnet. We are looking for a friendly, professional Receptionist with a passion for making a difference to others. You’ll be working 22.75 hours per week, including early, late, and alternate weekend shifts on a rota basis, at Cygnet Joyce Parker Hospital, an emergency mental health hospital in...

  • Weekend Receptionist

    1 week ago

    Coventry, United Kingdom Car Store Coventry Full time

    Receptionist - Saturday and Sunday Part Time 16 Hours Car Store Coventry Are you a real people person, passionate about putting the customer first? As a Receptionist with us, you’ll take the time to talk to people, build a genuine rapport and ensure a smooth and efficient introduction to the sales team. You’ll be effortless and genuine when talking...

  • Temporary Receptionist

    7 days ago

    Coventry, United Kingdom Pertemps Network Group Full time

    **Job Description**: Temporary Superhero Receptionist Greetings, citizens! We're on the lookout for a temporary Superhero Receptionist to join the team at the University of Warwick and save the day! As our superhero receptionist, you'll be the first point of contact for our visitors, customers, and colleagues. You'll be the one who makes everyone feel...