Psychological Coach

**Description**:
It’s an exciting time to join AXA Health, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. As part of this, we’re looking for a talented individual to join our Psychological Coaching team on a permanent basis.

As a Psychological Coach, you’ll support members by delivering psychological coaching; enabling each to flourish and become the best version of themselves. At AXA we’re adopting a Hybrid way of working, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. In this job, you can be 100% home-based if preferred with occasional onsite delivery and travel for team meetings.

**What you’ll be doing**:

- Accept referrals via agreed protocols and deliver member-centered assessments; including appropriate and accurate risk assessments and psychological coaching sessions with a view to improve member mental wellbeing, resilience and achievement; enabling them to flourish.
- Collect and report on outcome data gained within assessments and psychological coaching sessions; including keeping good quality and coherent written coaching activity records in line with protocols and use these in decision making.
- Creating and delivering a variety of member-friendly mental wellbeing focussed content solutions such as written articles and podcasts; psychoeducation and awareness group deliveries to numerous member populations; including but not exclusive to large corporate organisations.
- Assess and integrate difficulties surrounding work, employment, management or other systems into the overall coaching process or within content creation and delivery.
- Attend multi-disciplinary meetings relating to the service where appropriate.
- Conduct and participate in self and peer audits on a regular basis, in line with agreed protocols.
- Engage with Continued Professional Development, including but not limited to supervision, action learning sets and ad-hoc support session.

**Qualifications**:

- Appropriate psychological coaching qualification/s from a recognised provider and Psychological / therapeutic treatment qualification/s is essential; such as Counsellor, Psychotherapist, CBT therapist, Psychological Wellbeing Practitioner, Graduate Mental Health Worker.
- Experience of risk assessment is essential; including but not limited to risk to self / other, organisational risk, safeguarding, ethical dilemmas in psychological coaching.
- Experience of working with a range of diverse populations in both a coaching and therapeutic space and an ability to work within an inclusive values base which promotes prevention and maintenance of optimal mental wellbeing and recognises all aspects of diversity essential.
- Informed by an evidence-based approach in coaching and additional support functions such as content creation, webinar/seminar delivery, which include but are not limited to Cognitive-Behavioural, Solution Focused, Positive Psychology.
- Evidence of having worked in a service with a high caseload where agreed targets were in place to demonstrate effective clinical / coaching outcomes and an ability to work independently, flexibly, reliably and consistently to manage changing demands.
- Essential high standard in verbal and written communication skills to enable suitable relationship building and collaboration with members, external organisations and stakeholders.
- Advanced listening / customer interaction skills, pragmatic approach to problem solving, enthusiastic approach to work and excellent presentation and group facilitation skills.
- Accreditation or membership with the BPS, BACP, BABCP, AoC, ICF, EMCC or other relevant regulatory body would be advantageous.

As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom.

**What we offer**:
One of the best things about joining AXA is our rewards package. At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

- Competitive annual salary of up to £31,000 dependent on experience
- Annual company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- 25 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 3 days leave
- AXA employee discounts
- Gym benefits

AXA is proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you.

LI-Remote #feelgoodhealth #health2

**About AXA**:
With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

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