Customer Assistant-cafe-redhill

5 days ago

Redhill, United Kingdom Marks & Spencer Full time

**This is a permanent vacancy**

**Week 1-Sun 9.00-17.00,Wed 11.00-18.00,Thurs and Fri 10.00-18.00**
**Week 2-Mon 10.00-18.00,Wed 11.00-18.00,Thurs 10.00-18.00 Sat 10.00-18.00**

**Purpose**:

- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

  • Chef - Redhill

    7 days ago

    Redhill, United Kingdom Lounge Underwear Ltd. Full time

    Chef - Redhill EmployerLounge Café Bars LocationRedhill, Surrey Salary10.00 - 12.21/hr Closing date25 Dec 2025 SectorChef and Cook (Bar & Pub) Job TypeFull Time Job Details Chef - Redhill You love real cooking. We love real cooking. Customers love real cooking. It's a no-brainer so you wonder why so many other places don't do it. We do it, and you'll be...

  • Shop Assistant

    1 day ago

    Redhill, United Kingdom British Red Cross Full time

    **Location: Redhill Furniture & Electrical shop** **Hours: 21 (Flexibility required as shop operates from Monday to Saturday from 9am - 5pm and on a Sunday from 10am - 4pm)** **Contract type: Permanent** **Salary: £17,290 per annum pro rata (Actual salary for 21 hours per week is £10,374 per annum)** *** **Are you a retail superstar who’s passionate...

  • Electrician - Redhill

    1 week ago

    Redhill, United Kingdom The Wiggett Group LTD Full time

    Electrician - Redhill The Wiggett Group LTD Job Type: Full‑time Location: Redhill (Social Housing Contracts) Salary: £38,000‑£42,000 p/a plus commissions OTE £55,000+ (per test & remedial works) Reports to: Qualified Supervisor About Us The Wiggett Group is a trusted name in social housing property services, delivering high‑quality solutions through...

  • Kitchen Assistant

    3 days ago

    Redhill, United Kingdom Prezzo Redhill Full time

    **Kitchen Assistant** Here at Prezzo, we celebrate the joy of Italian dining; this starts in the kitchen and ends with the service. Every customer should leave wanting to return. That’s why we’re looking for a new Kitchen Assistant to join our Prezzo family to help us continue offering the best possible customer experience. First, let us introduce...

  • Call Centre Agent

    7 days ago

    Redhill, United Kingdom Blue Arrow Full time

    Blue Arrow is currently recruiting for a Willis Towers Watson Contact Centre Agents in Redhill area. JOB LOCATION: Office based in Redhill - Parking available onsite HOURS: Full time 37 hrs p/w (9 -5 Monday to Friday) Temp to perm PAY RATE PAYE: £12.50 p/h INTERVIEW PROCESS: Face to Face - Redhill Office The role is Temp to Perm dependant on...

  • Cafe Assistant

    7 days ago

    Redhill, United Kingdom Priory Farm Estate Full time

    We are recruiting for an energetic Café Assistant to join our friendly Front of House team in our constantly evolving food and retail business. Our busy Café, located at the heart of the Garden Centre, seats a maximum of 200 hungry diners, all of whom will require a courteous, friendly, and efficient service from our Café Assistants. Please note this...

  • Cafe Assistant

    2 weeks ago

    Redhill, United Kingdom Priory Farm Estate Full time

    We are recruiting for an energetic Café Assistant to join our friendly Front of House team in our constantly evolving food and retail business. Our busy Café, located at the heart of the Garden Centre, seats a maximum of 200 hungry diners, all of whom will require a courteous, friendly, and efficient service from our Café Assistants. Please note this...

  • Builders Assistant

    3 days ago

    Redhill, United Kingdom Stiltz Full time

    Stiltz Homelifts began in 2010 with an ambitious vision to be the largest homelift company in the world. In the short time we’ve been in business, we have gone on to achieve this milestone. As sole supplier, manufacturer and installer of the award winning Stiltz Homelift - it is the most innovative, unique and useful homelift on the market. We aim to help...

  • Receptionist - Redhill

    2 weeks ago

    Redhill, United Kingdom RUSH Hair & Beauty Full time

    Front of House - Redhill We have an exciting opportunity to join our team at RUSH, Front of House in our Redhill salon. We are looking for a senior/experienced front of house team member. We are looking for individuals who want to become a valuable member of a salon team, managing the front of house, providing support to the hairdressing team and...

  • Receptionist - Redhill

    5 days ago

    Redhill, United Kingdom RUSH Hair & Beauty Full time

    Front of House - Redhill We have an exciting opportunity to join our team at RUSH, Front of House in our Redhill salon. We are looking for a senior/experienced front of house team member. We are looking for individuals who want to become a valuable member of a salon team, managing the front of house, providing support to the hairdressing team and...