Patient Services Advisor

3 days ago


Crowborough, United Kingdom Horder Healthcare Full time

**Job reference**

122607

**Department**

Bookings/Medical Secretary

**Location**

Crowborough

**Full/Part-time**

Full-time

**Pay scale from**

No Pay Scale

**Pay scale to**

No Pay Scale

**Closing date**

30/09/2025

Description

Are you passionate about delivering exceptional patient care and service? Join our dedicated Patient Services Team at Horder Healthcare, where you'll play a vital role in supporting patients from their first enquiry through to treatment and recovery.

Playing a pivotal role in our patient’s journeys, our **Patient Services Advisors** are responsible for anything from dealing with enquiries, to making all bookings related to a patient’s pathway. We are on the lookout for an empathetic and customer focused individual to join our Patient Services team, who pride themselves on providing 5*service to both our valued patients and employees.

Based from The Horder Centre, Crowborough, this is a full-time, permanent role, with fantastic opportunities to learn, develop and grow within our outstanding CQC rated hospital.

**About you**:

- You will have a passion for customer service, providing excellent administrative and personal support to all of our valued patients.
- Excellent organisational skills to ensure that our patient’s receive the 5* service we pride ourselves on offering.
- Proactive and forward thinking, with a passion for continued learning.
- IT savvy We use a varied range of IT software.
- A working ethic aligned to our core values as a group: Caring, Friendly, Quality, Integrity and Pride.

**Location**:The Horder Centre, Crowborough
**Contract Type**:Full-time, Permanent
**Salary**:between £23,887.50 to £25,233.00 per annum (experience dependant)
- Right to work in the UK_
- At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law._



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