Administrator

1 week ago

Aylesbury, United Kingdom Currys Full time

**Role overview**:
**Administrator**
Aylesbury
Aylesbury Customer Service Centre (LM0018)
Permanent
Full Time
Grade 2

**Salary**: £25,147.00 per annum

Shift Pattern: Tuesday-Saturday

Mixture of Earlies and Lates (Earlies 06:00 - 14:30, Lates 13:30 - 22:00)

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive - and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Join us as an Administrator at our Customer Service Centre and you'll be responsible for communicating with customers and providing administrative support for our Customer Service Centre. You’ll do it because you love being part of a team who deliver the best customer service and get a buzz out of resolving challenges. It’s a great feeling, and you’ll get to experience it often. We are the home delivery network for Currys.

**Role overview**:
**As part of this role, you’ll be responsible for**:

- Communicating with internal and external customers
- Assigning delivery drivers to routes
- Completing administrative tasks including producing data for reporting
- Supporting the wider team with queries or support where required

People skills are one thing, but you’ll go a step further here by providing customer service that puts our customers first. You won’t stop in your pursuit of the best for your team, the business, our customers and yourself.

**You will need**:

- Some experience or exposure to providing customer service
- Passion and enthusiasm for working in a fast-paced team
- Experience with Excel and Word (computer literate)

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

- Discounts across big brand names in retail, travel and cinema
- Store discounts in our Currys stores
- Performance related bonus and pension scheme
- 6 weeks of annual leave (inclusive of bank holiday entitlement)

**Why join us**:
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

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