Leakage Team Leader

Hello Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: - We offer a competitive salary, depending on experience **£38,679 - £48,349**: - A company car through company car lease scheme - Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) - Attractive pension scheme (up to 10% company contribution) - Development opportunities in line with the Leakage Team Leader progression plan - 25 days annual leave plus bank holidays - plus an extra wellness day - Life assurance cover of 4 times pensionable salary - A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. - Retail savings scheme - Online GP service, cycle to work scheme, gym membership discounts and many more **Location**:Various office locations across Yorkshire depending on the Team Leader position and the opportunity to work in a hybrid capacity from home on occasion. We have an exciting opportunity for a **Leakage Team Leader** to join the Water Distribution at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. **Could this be you?** **What is the purpose of different Team Leader roles?** **CSL - Customer Side Leakage** Passionate about customer service and a "people-first attitude". Excellent Communication, Influencing, People Management and Objection Handling Skills. The Customer-Side Leakage Team Leader will manage and drive the performance of a team of Customer Side Leakage specialists to ensure the safe and efficient delivery of customer owned leakage performance in relation to water distribution assets. This role is primarily focused on private side water distribution assets. Working with Leakage Teams, Service Partners, Technical Teams, and other key stakeholders (internal & external) to support the review, development, implementation, and monitoring of new ways of working to ensure that maximum efficiency is driven in the leakage find and fix process for customer side leakage. **Technology Deployment** The Technology Team Leader will manage and drive the performance of the team to ensure the safe and efficient delivery of the technology deployment programme. Work with the Direct Line Manager and team to review, develop, implement, and monitor new ways of working and new technologies to ensure that maximum efficiency is driven in the deployment of leakage detection technology. This activity has a direct impact on reducing leak life and driving down leakage to achieve our challenging AMP8 targets. Ensuring the Health, Safety and Wellbeing of all Team members is prioritised and promotes the training and development of the team through progression in role and regular performance discussions. **What we do**: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Distribution are a key part of how we plan to meet the changing expectations of customers and regulators. **Where you fit in**: As our **Leakage Team Leader** you will - Performance manages a field-based team to ensure they are working optimally and that leakage targets are being met. - Deliver leakage reductions in DMA's to meet leakage performance targets - Work with Data Analysts to deliver accurate and efficient leakage detection. - Within the Team, drive excellent standards and performance in health and safety, risk management and control of work and ensure compliance with the YW Safety Policy - Support with the upskilling of the Team through progression planning and technical development - Work closely with key stakeholders including, Engineers, Data Analysist and Leakage Analysts to effectively identify where to target resources for optimal leakage reduction. - Have clear understanding of the financial implications, complexities and 3rd party consideration of all leakage related repair work. - Build a strong relationship with our Service Partners, Field Operations and Technical Support Engineers to ensure the safe and effective completion of repair and enabling work on the water distribution network. - Assess and implement new technologies into standard bu