Income Recovery Officer
2 weeks ago
Greatwell Homes is a provider of affordable housing and support services in the East Midlands. We own and manage around 5,000 homes with a £23 million turnover and our mission is to work successfully with our customers and communities to provide great services and high quality living environments.
**About the role**:
The Income Recovery Officer will deliver a high performing, customer focused income management service within a defined patch. You will provide a proactive service to include rent and service charges, leasehold charges, support charges, preventing former tenant arrears and maximising income.
Our Income Recovery Officers are patch based and will be required to complete home visits and attend court.
**What we are looking for**:
- Experience of delivering housing management and support services to the elderly and vulnerable adults within the community.
- Good working knowledge of welfare reform and the benefits system.
- Experience of attending court.
- Good literacy, numerical and analytical skills and an ability to understand and interpret financial information.
- Experience of lone working, a valid UK driving licence and access to a vehicle.
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