Medical Secretary

The Foscote Hospital was established in Banbury almost 40 years and has provided services and treatments to thousands of people from across the region. We have over 50 consultants, all of whom are leaders in their specialist fields and choose to hold their private practices here, working alongside our friendly, highly qualified and experienced nursing and support teams.

We are currently recruiting for an enthusiastic and experienced Medical Secretary to join our expanding team.

The role is to provide management of the patients journey as well as secretarial and administrative support to our Consultants. It is therefore essential that you have proven recent medical secretarial background gained within a private hospital/clinic setting in order to keep up with this busy yet rewarding role.

**Duties include**:

- Being first point of contact for calls from patients, hospital staff and GPs.
- Ensuring professionalism and excellent customer service at all times.
- Patient billing, approving invoices, ensure pricing and theatre costs are accurately captured.
- Prepare and manage clinic and theatre appointments/lists.
- Deal with referral letters and onward referrals.
- Liaise with patients on all matters relating to the arrangement and organisation of appointments, referrals, correspondence, follow up, and any matters as delegated by the consultant.
- Document management; dealing with all correspondence, typing, faxing, filing, scanning, archiving.
- Ensure prompt and accurate audio transcription of all patient related and general correspondence.

**Essential Personal Attributes**:

- Pleasant and fun loving.
- A can do attitude.
- Looking for a long term position.
- Highly organised with excellent time management skills.
- Understanding of patient care, display empathy and tact.
- A passion for customer service and a desire to provide an exceptional patient experience.

**Desired Skills & Experience**:

- AMSPAR Diploma in Medical Secretaries (or equivalent).
- Medical Terminology course (AMSP).
- Previous experience as a medical secretary.
- Audio typing experience, and 50+ wpm typing speed.
- Excellent working knowledge of the Microsoft Office suite, including Word and Outlook.
- Experience of working within a private clinic or hospital.
- GDPR knowledge.

Training and support will be provided as required.

**What we offer**:

- Competitive salary based on experience and skill set
- 25 days of annual leave per year, rising with service
- Paid day off for your Birthday
- Company pension
- Employee Health & Wellbeing support service
- Discounted on-site food & drinks
- Employee, friends & family discounts

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £24,000.00-£28,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Cycle to work scheme
- Private medical insurance
- Referral programme
- Wellness programme

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Medical Secretary: 1 year (required)
- healthcare: 1 year (preferred)