Process Improvement Specialist

Process Improvement Specialist

**Job Description**:
**Process Improvement Specialist**

**High Street Kensington Office, W8 5ED (there will be required to attend Cromwell Hospital from time to time)**

**Permanent**

**Up to £35,000 depending on experience + Fantastic benefits**

**Full time - 37.5hrs (Shifts are Monday to Friday 9am to 5pm)**

**We make health happen.**

Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each day.

**You'll help us make health happen by**:

- Review and identifying the root causes of discrepancies between purchase orders, goods receipts, and vendor invoices.
- To challenge and identify issues in existing procedures and implement changes where appropriate to support performance and compliance
- Work closely with procurement, all local departments and vendors to resolve issues such as pricing discrepancies, quantity variances, and incorrect purchase orders.
- Investigating & proposing opportunities for process improvements/enhancements to realise cost/time efficiencies or to avoid cost leakage because of Invoice match exceptions.
- Collaborate with cross-functional teams to eliminate recurring issues leading to invoice match exceptions, including inconsistent purchasing practices, and incomplete or incorrect documentation.
- Collaborate with vendors to resolve recurring issues related to pricing, delivery, and invoicing errors, and develop guidelines for vendors to reduce discrepancies.
- Provide or coordinate Training to Hospital's users, for both requisitioners and approvers
- To proactively build and maintain strong working and supporting relationships with e-Purchasing users across the business and the Accounts Payable team.

**Key Skills / Qualifications needed for this role**:

- Degree in Finance, Accounting, Business Administration or a related field
- 3 years + experience in Procure-to-pay
- Experience with ERP systems
- Excellent communication skills and interpersonal skills
- Excellent time management and multi-tasking skills
- Excellent attention to detail
- IT literate - Microsoft office proficient

**Benefits**

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

- Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual Health Services Bonus Scheme
- Support with travel costs via a season ticket loan or cycle2work
- Various other benefits and online discounts

**Why Bupa?**

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately

Time Type:
Full time
Job Area:
Strategy, Change & Transformation
Locations:
Cromwell HSK

Company pension, Financial planning services, Private dental insurance, Cycle to work scheme, Additional leave, Free flu jabs, Referral programme, Gym membership, Employee mentoring programme, Health & wellbeing programme, Paid volunteer time, Discounted or free food, Private medical insurance