Office Administrator

**Office Administrator**

Join a company that has been providing home care services for over two decades in the heart of Cumbria's stunning Eden Valley. From humble beginnings in Appleby-in-Westmorland, we have expanded our services to cover the surrounding villages and towns, including Penrith, Shap, Kirkby Stephen, Alston, Carlisle, and Brampton. Our head office and training centre are located in Penrith, providing easy access to all our branches across Cumbria. We are proud of our growth and success, and have been recognised by both the NHS and local council for delivering high quality care.

We’re looking for an organised, detail-oriented person with a passion for making a difference in the lives of others. We are seeking a dedicated Office Administrator to join our home care office team. As an Office Administrator, you will play a crucial role in ensuring the smooth operation of our office and supporting our mission to provide exceptional care to our clients.

**Key Responsibilities**:
**Coordinate Meetings**: Organise meetings such as interviews, team gatherings, and network sessions. Ensure seamless organisation and communication to enhance productivity.

**Secretarial Support**: Provide robust secretarial assistance by diligently recording meeting minutes and managing essential recruitment administrative tasks. Maintain accurate records to facilitate smooth operations.

**Monitor Systems and Data**: Employ keen attention to detail in monitoring systems and data, analysing monitoring screens, and supporting data analysis to guarantee clients' care requirements are met effectively. Identify potential issues and proactively address them.

**Data Auditing**: Conduct meticulous data audits to ensure data accuracy, consistency, and compliance with established standards. Identify areas for improvement and implement corrective measures to enhance data quality.

**Timely Report Submission**: Prepare and submit reports, highlighting key findings, trends, and actionable insights. Ensure reports are accurate, insightful, and delivered within specified deadlines to support informed decision-making.

**Proficient Office Management**: Handle a variety of office duties including answering phones, photocopying, filing, and other general administrative tasks. Maintain an organised and efficient office environment to enhance productivity and workflow.

**Requirements**:

- Proven experience in office administration, secretarial support, and data management.
- Strong organisational skills with the ability to multitask and prioritise tasks effectively.
- Excellent communication skills, both written and verbal.
- Proficient in using office software and tools, including Microsoft Office Suite.
- Attention to detail and accuracy in data management and reporting.
- Ability to work independently and collaboratively in a team-oriented environment.
- Compassionate and respectful attitude towards clients, families, and colleagues.

**Benefits**:

- £23,000 -£25,000 per year Full Time
- Company Pension
- Loyalty Bonus Scheme
- Supportive work environment fostering professional growth.
- Opportunity to make a meaningful difference in the lives of others.

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- Flexitime

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Penrith, CA11 0DT: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person