Compliance Support Officer

**Details**:
**Reference number**:

- 347534**Salary**:

- £23,847**Job grade**:

- Administrative Officer**Contract type**:

- Fixed term**Length of employment**:

- Up to 12 months**Business area**:

- DVSA - Enforcement**Type of role**:

- Administration / Corporate Support
- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Avonmouth, Chadderton, Newcastle-upon-Tyne, SwanseaAbout the job

**Job summary**:

- Are you exceptionally well-organised with an eye for detail and able to maintain focus when working to time scales?
- Do you have excellent communication and interpersonal skills?
- Would you like the opportunity to help improve road and driver safety?
- If so, we have a great opportunity and we’d love to hear from you**Job description**:
As a Compliance Support Officer, you will work in a small team of Enforcement professionals to support the Driver and Vehicle Standards Agency’s (DVSA) aims to provide safer driving, safer roads and safer journeys.

The role involves communicating with a range of vehicle operators via different methods to ensure operators meet the required road safety standards. The role will involve making appropriate decisions and recommendations for suitable levels of follow up.

You will be working with a team of Remote Enforcement Compliance Officers to deliver enforcement products and supporting the delivery of DVSA’s key Business targets.

The Remote Enforcement Office provides national coverage supporting other enforcement schemes and processes within DVSA, in line with the strategy.
- Responsibilities include, but are not limited to;_
- Responsible for managing own workload on a day-to-day basis and achieving REO KPIs both regionally and nationally.
- Learn, understand and deliver REO products both locally and nationally.
- Carry out national processes, such as Insecure Loads, Overloads, Prohibition Returns and Uncleared Prohibitions.
- Accountability to ensure new operator seminars are correctly resourced and delivered.
- Engagement and involvement as part of the regional and national REO

**Person specification**:
We are looking for someone with experience of working in an administrative environment, working effectively unsupervised and as part of a team. You also have experience in producing large volumes of work quickly and accurately, with the ability to manage deadlines and meet targets without sacrificing quality.

Your excellent IT skills are critical for this role and you have demonstrable experience of using Microsoft Office software, including Word, Excel and Microsoft Teams.

You are focused on achieving your own objectives but enjoy working with others to achieve a common goal.

**Additional Information**

This role can be based in Avonmouth, Chadderton, Newcastle-upon-Tyne or Swansea, your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our **expectation** is that you will spend a minimum **60% of your time at your base location**. Visits to other DVSA sites or work locations count towards this.

Please note that applicants will be required to travel across the UK, with some overnight stays possible, with advance notice.

This post is offered on a Fixed Term Appointment (FTA) basis to complete a finite piece of work.

If you're employed by a non-departmental public body (NDPB) by moving jobs this will involve a change of employer and you may break the statutory rules on continuity of employment.

**About Us**

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

- make roads safer
- improve services for our customers
- make road transport greener and healthier
- harness the potential of technology and data
- grow and level up the economy

We’re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society.

**_
To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work _**_visit our Careers website_**_._**

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Communicating and Influencing
- Working Together

**Benefits**:

- An environment with flexible working options where we encourage a great work-life balance
- Exceptional pension with an employer contribution of an average of 27%
- Generous Annu