Carnet Administrator

We are seeking a detail-oriented and proactive **ATA Carnet Administrator** to join our global freight forwarding team. This role is responsible for the end-to-end management of ATA Carnets, ensuring the smooth and compliant temporary export and re-importation of goods for exhibitions, events, and other international movements.
- Great opportunity for someone who is looking to begin their career in Logistics particularly within the music, sport, theatrical and event industry, full on the job training and guidance is provided, no previous experience is required.
- We require someone to work with colleagues and clients to produce documentation required to import/export goods around the world (ATA Carnet's - Full training to be provided)
- Working as part of a team to manage and complete work in an organised and efficient way, overseen by the carnet team leader.
- Using Excel, Outlook and internal software to complete tasks, excel course is provided & full training on our internal systems.
- Maintaining accurate document logs and returning documents as required.
- Communicating with clients and customers in a helpful and positive manner to advice and support them in any queries they may have, with the support of the team leader.
- Provide proactive updates to the operational team on status of documentation
- Manage and order stationary when necessary
- Assist in the continual development of internal process
- Participate in additional training
- General administration tasks
- Car owner/ driver with clean driving licence preferred, as the office location is not based near public transport.
- Previous administrative experience would be beneficial but not critical.
- Able to work in a team and individually as needed
- Office based Monday to Friday 9-5.30pm, within an open plan environment
- Able to use initiative and work to tight deadlines
- Extremely organised and excellent attention to detail
- Familiar in using excel (due to nature of the information received, in order to produce carnets) Additional training will be provided.
- Confident working with numbers and figures
- Excellent communication skills and telephone manner

This position is being recruited by EFM directly & our HR team. No Agency involvement please

Job Perks:

- Casual dress
- Kitchen with refreshments, snacks & fresh fruit.
- Annual Flu vaccinations
- On-site gym
- Free On-site parking

**Benefits**:

- Private medical insurance
- Company pension Scheme
- Cycle to work scheme
- EAP (Employee Assistance Programme)

Schedule:

- Monday to Friday in person (TW20 8RZ)