Retail Customer Service Assistant
1 week ago
We are looking for two Retail Assistant's to join our team at Shell Pool Bridge (Pool in Wharfedale) between Harrogate and Otley.
Approximately 16hrs per week
Must be 18 or over.
Our Customer Service Champions make sure that our service station is always a welcoming place for customers. They keep it clean and safe, with everything working well. Above everything, they enjoy helping customers to have a great day. The job is hard work but very rewarding.
Responsibilities include:
Welcoming and greeting customers.
Providing great customer satisfaction through excellent service.
Keeping the station looking great at all times.
Maintaining a fully stocked shop.
Understanding customers’ needs and wants.
Managing point-of-sale processes.
Receiving in new stock.
Knowing about our products and sharing that knowledge with customers.
We are looking for people who will always be friendly and welcoming to customers, giving them full attention and treating them as guests. Other responsibilities are:
Working well under pressure and without constant supervision.
Knowing all about the products we sell and being ready to explain them to customers.
Being a great communicator - talking with customers and taking time to understand what they need. Bring your personality to work.
Being sincere and positive at all times.
If you are a hard working, honest, reliable person with a flair for customer service, then this is the job for you.
Combine our creative, collaborative work environment with an impressive range of benefits and joining Shell becomes an inspired choice.
**Job Types**: Part-time, Permanent
**Salary**: £9.50 per hour
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Work Location: One location
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