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Drivers Mate

2 weeks ago

Croydon, United Kingdom GXO Logistics Full time

Can you be the right-hand person every driver dreams of? Do you want to play key part in delivering customer satisfaction one B&Q product at the time? If the answer is Yes, read on

Here at GXO, we’re working together with **B&Q** and are looking for **Driver Mate** to join our Store to Home team in Croydon (CR0 4YA).

You’ll be working on a **full-time**, **permanent **basis, on an **‘Any 5 days out of 7’** pattern, contracted to 40hrs per week, with start time at 09:00. This role will require flexibility as you will be working on a 3 week rota pattern (provided in advance) including weekends.

**Pay, benefits and more**:
As a Drivers Mate, you’ll receive:

- An hourly rate of **£13.05**, that is an annual salary of **£27,144.00**:

- A potential to earn and additional **£100** every 6 months via the attendance bonus scheme (Ts & Cs apply)
- Overtime pay of **£19.58** per hour (when applicable, paid over 40hrs)
- Holiday pay and Workplace pension
- ** B&Q store discount** upon successful completion of probation period
- A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme
- Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more
- Access to GXO University - home to a wealth of online training courses, meaning your development never ends

**What you’ll do on a typical day**:

- Work as a part of two-person team delivering products to customer premises (room of choice) on multidrop basis - an average of 16 drops per day off peak and 24 drop per day in peak season
- Assist the delivery driver in parking and manoeuvring a company vehicle as well as loading and unloading of vehicles as and when required
- Provide effective customer service while ensuring goods are delivered in excellent condition
- Ensure that customers are kept informed of their estimated time of delivery and any issues are communicated in a polite and courteous manner

**What you need to succeed at GXO**:

- Experience of dealing with multi drop home delivery preferred but not essential
- Excellent customer service skills, both written and verbal
- Willingness to complete manual handling tasks such as pulling, lifting, and pushing
- Can do attitude with a knack for problem solving
- Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check)
- Be prepared to commute to** Croydon** (CR0 4YA) for the required shift pattern

**We engineer faster, smarter, leaner supply chains.