Head of Digital Workplace

**Details**:
**Reference number**:

- 245308**Salary**:

- £61,940 - £71,535**Job grade**:

- Grade 6**Contract type**:

- Permanent**Business area**:

- DVLA - Information Technology Services**Type of role**:

- Digital**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

LocationAbout the job

**Job summary**:
**Salary: £61,940 - £71,535 depending on skills and experience.**

**Location: Swansea**

Do you have experience in workplace technology products?
- Would you like the opportunity to equip your colleagues with the tools to deliver value for customers?
- If so, we would love to hear from you**Job description**:
As Head of Digital Workplace, you will provide leadership and strategic vision and overall management of a multidisciplinary team of technical engineering specialists.

You will deploy, manage and develop skills to achieve productivity and service level agreement improvements, maintaining effective relationships with key stakeholders whilst taking into account the needs of end users. In addition, you will work closely with the Heads of Architecture, Software Engineering and Engineering Services to ensure the technology skillsets of the Digital Workplace Engineering capability is in line with those required to deliver against DVLA’s IT Strategy, ensuring the successful transition of new and enhanced IT services into the area.

**Person specification**:
**Responsibilities**:
Include but not limited to:

- Develop strategic and tactical engineering roadmaps for technologies and services in your area of responsibility, ensuring they’re future-proofed and that the organisation derives maximum value from investment in technologies.
- Own the operational relationships with suppliers, ensuring services and products are delivered and aligned to industry best practice and regulatory and contractual requirements.
- Work with technical architects to translate the architectural designs into operations and support technical architects in operationalising the designs.

**About you**

We are looking for someone who has experience and a strong interest in digital workplace technologies (to include M365, Service Now, Access and Identity Management), design and implementation.

You will have the aptitude and experience to create a strategic plan to develop and establish this new role in our organisation, you will have a broad range of technical expertise including being familiar with heritage technology to support the transition from old to new into the strategic plan.

You will have a high level of focus on customer service, to equip our DVLA colleagues with the tools and support packages they need to deliver value to our customers.

You will bring excellent interpersonal skills with the ability to quickly develop strong working relationships with a variety of technical and non-technical stakeholders to influence decision making at the most senior level of the organisation.

You will be flexible and adaptable to the differing and changing requirements of our business whilst demonstrating open mindedness and curiosity to new ideas and approaches.

You will have experience of managing multi-disciplined teams delivering in a rapidly changing and evolving technology landscape and have the ability to effectively coach and mentor others.

**_ We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have 6 staff network groups run by staff to support their colleagues: Freedom (LGBT), Ability (Disabilities), Gender Equality, Unity (Ethnicity), Mental Health Network and Carers Support Network._**

**Working for the DVLA Digital Team**

At the DVLA our work matters. We’re at the forefront of digital within government, providing new and improved services that are reliable, easy to use and offer value for money for our customers. With over 49 million driver records and over 40 million vehicle records, the opportunity to work at this scale is unrivalled across the region. Our services generate billions in revenue and make a difference to the lives of 9 out of 10 households in the UK.

If you would like to read more about the great opportunities with the DVLA Digital Team then click here.

Our people are transforming our digital services, head over to our DVLA Digital Services Blog to read about what we have been up to.

The Head of Digital Workplace role currently sits within a Market Force Led (MFL) capability based pay framework and your basic salary could increase/decrease based on the outcomes of an annual capability assessment. View details of the MFL pay framework policy and principles.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Leadership
- Seeing the Big Picture

**Technical skills**:
We'll assess you against these