Online Picker

1 week ago

Liverpool, United Kingdom Kids Cavern Full time

Kids Cavern is one of the UK’s leading children's luxury fashion companies with over 30 years experience. Kids Cavern have curated the world's best luxury brands from newborn to aged 16. Our extensive collection of over 100 designer brands include Gucci, Dolce & Gabbana, Fendi, Balenciaga, Moncler & Givenchy.

We are looking for a bright individual who has previous experience within an e-commerce or retail setting. The job is to primarily assist our web team in collecting online orders and processing the orders through to delivery. Attention to detail is key as you will be required to check and verify product codes to ensure the customer receives the correct items.

**Key Duties and Responsibilities**
- Assist our web team in collecting online orders, doing so in a fast and efficient manner.
- Process orders using our POS system.
- Wrap orders to a high standard, checking that the correct packing sheet and shipping label is provided for each customer.
- Request stock from other stores & warehouses as required.
- Process returns and ensure labels are changed to go back into stock. Take back all returned items, making sure they go into the right place.
- The duties of the post require the flexibility to work various shifts including weekends, evenings and Bank Holidays to meet the needs of the business.
- This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing.
**Skills, Experience and Knowledge**

**Required**
- Computer literate.
- Use of Microsoft Office.
- Customer service experience.
- Experience working within an e-commerce/retail environment.
**Advantageous**
- Experience using Magento 2.
Fully flexible & able to work part time.

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

Schedule:

- Day shift
Ability to commute/relocate:

- Liverpool, L1 6DA: reliably commute or plan to relocate before starting work (required)
Work authorisation:

- United Kingdom (required)

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