Library Assistant

Do you love reading and want to share this passion with others? Do you enjoy providing excellent customer service? If so, why not consider becoming a Library Services Assistant.

About the Role

As a Library Services Assistant, you will work as part of a team responsible for providing a high quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5’s. You will also be required to promote customer choice and enjoyment in reading, and the service’s digital offer including e-books and online reference resources.

About You

Have an interest in reading, learning and culture.

Have experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.

Understand the importance of delivering a high level of customer service.

Have excellent written and verbal communication skills and the ability to deliver events, activities, and taster sessions.

Have good literacy and numeracy skills to undertake the duties of the role.

Be able to work as part of a team and on your own initiative.

Have good time management skills and the ability to work to deadlines.

We’d also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:
Charlotte Richards Supervisor

Telephone: 0116 3054176

How to Apply

**Job Types**: Full-time, Permanent

Pay: £23,898.00-£24,300.00 per year

**Benefits**:

- Company pension
- On-site parking

Work Location: In person

Reference ID: 2874