Patient Access Coordinator Ophthalmology

7 days ago

London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

An exciting opportunity has arisen to join the Ophthalmology service at Guy’s & St Thomas' NHS Foundation Trust.

This is an exciting and challenging role within the team in which the post holder would have an opportunity to make a direct positive impact on patient experience within the Trust.

The Ophthalmology service offers diagnosis and treatment to patients with diseases of the eyes.

The successful applicant will be responsible for admin duties within the Ophthalmology Access Centre, coordinating the pathways of patients, supporting the team booking outpatient appointments in line with the NHS 18 Week Patient Pathway, assisting with the administrative process as well as managing the Ophthalmology waiting list and the challenges that come with it.

The post holder must be IT literate and have the ability to navigate trust IT systems.

The role requires the ability to liaise with all disciplines of staff i.e. Directorate Managers, Consultants, Registrars, Nurses and administrative colleagues.

The post holder will be required to rotate within the team, providing clinic reception cover, appointment and admissions booking, general administrative support and telephone cover. This will ensure that, at every contact with the Trust, patients are able to speak to staff who understand their scheduling needs and that clinical teams are always supported by knowledgeable administrative staff.

The post holder will act as a key liaison between doctors, nurses, allied health professionals, managers and patients. They must be a clear and tactful communicator with excellent customer care skills and the ability to develop strong working relationships with a wide range of people. They will have a mature attitude with good problem-solving abilities and a flexible, can-do attitude.

We are looking for

X1 full time permanent staff member

We are guided by our values. Our values have been developed in close collaboration with staff who strive to provide our patients with exceptional care every day:
Our Values
- Put patients first
- Take pride in what we do
- Respect others
- Strive to be the best
- Act with Integrity

Please refer to the detailed job description attached. The Main duties of this role will be providing administrative support to the Ophthalmology department.

  • Patient Access Coordinator

    2 weeks ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Ophthalmology service at Guy’s & St Thomas' NHS Foundation Trust. This is an exciting and challenging role within the team in which the post holder would have an opportunity to make a direct positive impact on patient experience within the Trust. The Ophthalmology service offers diagnosis and treatment to...

  • Patient Access Officer

    7 days ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for an enthusiastic and motivated Patient Access Coordinator within the Paediatric Ophthalmology team. The Paediatric Ophthalmology service treats children with conditions that affect vision and the eyes, such as: - squints - eye movement disorder - cataracts - corneal problems - glaucoma. We see children from Lambeth...

  • Assistant Service Coordinator

    7 days ago

    London, United Kingdom London North West University Healthcare NHS Trust Full time

    We are looking for a full-time Assistant Service Coordinator to work within the Ophthalmology department at Central Middlesex Hospital. You will need to be motivated, enthusiastic, and an excellent team player. The role will involve a variety of administrative functions including communicating with the Team Leader and Assistant Service Manager regarding...

  • Patient Access Coordinator

    2 weeks ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Cardiac Surgery department as a Patient Access Coordinator. We are looking for an enthusiastic and patient focused individual, with good knowledge of Trust IT systems and an ability to work effectively both as part of a team as well as independently. As a member of the Cardiac Surgery Patient Access Team you...

  • Patient Access Coordinator

    2 weeks ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Patient Access Coordinator to join the Centralised Outpatient Team at Guy’s & St Thomas' NHS Foundation Trust. This is a permanent post for 37.5 hours per week to support our new Outpatient area at Minnie KiddHouse with occasional rotation between our main sites: Gassiot House and Guy's. This is an exciting and...

  • Patient Access Coordinator

    2 weeks ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has become available in the Specialist Ambulatory Services at Guy's and St Thomas' NHS Foundation Trust (GSTT), and we are seeking to recruit an enthusiastic, skilled and motivated individual to join our team. This full-time post involves working as a Patient Access Coordinator for the Clinical Genetics Team, working within the wider...

  • Patient Access Coordinator

    2 weeks ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    We are looking for an enthusiastic and hard-working person with a positive attitude and excellent people skills to join our busy but dedicated Gynaecology team. The whole clinic team work together to ensure the best possible experience not only for our patients, but also for our staff. We are a supportive and caring team and encourage our staff to develop...

  • Patient Access Coordinator

    2 weeks ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Radiology Department as a Patient Access Coordinator. This vacancy is a full time (37.5 hours per week, cross site) Band 3 role. This role includes covering Radiology reception areas. Weekend work is mandatory. Please note that the shift pattern varies and can range from 07:45 - 19:30 and includes weekends on...

  • Patient Access Coordinator

    3 days ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Haemostasis & Thrombosis Department as a Patient Access Coordinator. This vacancy is a Fixed term 12 months, full time (37.5 hours per week) Band 3 role. We are looking for enthusiastic and patient focused individuals, with good communication skills, an ability to work effectively both as part of a team as well...

  • Patient Access Coordinator

    2 weeks ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a passionate and enthusiastic individuals to provide a high level of administrative support as a; - Patient Access Co-Ordinator within the Radiotherapy Department. We offer a supportive environment where your contribution is valued and your development is encouraged. We support each other and constantly strive to look...