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Floor Porter

2 weeks ago

London, United Kingdom Rosewood Hotel Group Full time

**Job Description**:
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Role

We are currently looking for a Floor Porter to join our team of Housekeeping associates at Rosewood London. The Floor Porter is appointed to assist in maintaining our guest areas and housekeeping storage areas as well as fulfilling guest requests. This is role offers approximately 40 hours per week spread over 5 working days.

Key expectations of this role are:

- Planning and arranging appropriate supplies in the pantries needed for the day.
- Efficiently supporting the floor supervisor and the team of housekeepers to deliver an engaging, refined and intuitive service.
- Ensuring all guest rooms, guest floors, public areas, fire exits, stairways, service areas and service rooms are maintained to the Hotel standards
- Reporting progresses using the communications device provided.
- Delivering guest requests in an efficient manner.

Profile
- Paying close attention to detail by not comprising on quality standards.
- Having a passion for guest service and taking ownership of the guest experience.
- The ability to work in a team and build relationships with others.
- Being organised and proactive in managing your tasks.

All our associates have the opportunity to live by our culture by being engaging, refined and intuitive in everything they do. Our principles allow a high degree of creativity and empowerment to foster a culture of Relationship Hospitality.

**Benefits**:

- Competitive holiday allowance which increase with length of service
- Company pension scheme and life assurance
- 12 complimentary room nights and F&B discount worldwide
- Career development opportunities
- Free meals on duty
- Season ticket loan