Customer Service Administrator
2 weeks ago
**Customer Service Administrator | Permanent | £23,500 | South Normanton**Cherry Professional are pleased to be continuing a long-standing relationship with a leading **manufacturing** business to recruit in their **administrative** department. You’ll be responsible for ensuring **customers** get their **deliveries** on time and act as the single point of **contact** for **suppliers** and **customers**.
- Key Responsibilities:_
Liaison between **supplier** and **Customer Service** Team.
Attend daily **shipping** calls.
Provide updates to **Customer Service** Team on any **transport** or **loading** issues.
Liaise with **customers** and / or sites on any potential **delays** or issues.
Log updates on **ERP** system.
Complete checks for **deliveries** to sites.
Update the **ERP** system with specific **delivery** information.
Liaise with the **Customer Service** team on any changes made to deliveries.
Manage **cancellation** requests in line with departmental **KPI’s**.
Liaise with **supplier** on additional requests to increase deliveries / loads.
Complete weekly On Time in Full (OTIF) **report** for all GB, ROI and International **deliveries**.
Validate suppliers weekly OTIF report for all GB **deliveries**.
Gather **data** and **produce** monthly OTIF reports for publication to Senior Management Team.
Carry out any additional tasks as outlined to support the business needs.
- Person Specification_
Minimum 2 years’ experience in an **Administration**, **Supply Chain** or **Transport** role.
Competent in all Microsoft Office products; Word, Excel, and PowerPoint.
Excellent attention to detail.
Strong client-facing, communication skills.
Troubleshooting, complaint resolution management and multi-tasking skills.
Good geographical knowledge.
If you don’t fit the exact criteria please still apply
You may have also applied for**:Administrator, Transport Admin, Supply Chain Analyst.
-
Customer Service Administrator
1 week ago
Alfreton, United Kingdom Cherry Professional Limited Full time**Customer Service Administrator | Alfreton | £21,300** Cherry Professional are delighted to be working alongside an expansive, North-Derbyshire based client to recruit an adaptable **Customer Service Administrator**. Under the direction of the **Customer Services Team Leader**, you will be working alongside the **Customer Services Team**, providing...
-
Customer Service Administrator
2 weeks ago
Alfreton, United Kingdom The Silver X Group Full timeDue to continued growth, The Silver X Group is now recruiting a highly organised and efficient Customer Service Administrator. **Who are we?** Born in 2013, The Silver X Group is an aggressively growing company specialising in the logistics marketplace. From the bedroom of our founder to a company that can boast an 8-figure turnover, 5 warehouses and over...
-
Customer Service Administrator
58 minutes ago
Alfreton, United Kingdom Ambitions Personnel Full timeDo you want to work for a company who have an impressive benefits package to take care of their employees? How does 25 days holiday + bank holidays sound? This business has a real family feel to it and prides itself on supporting its colleagues. The working hours for the role is Monday - Friday 8am-5pm. This is a great opportunity for an individual with...
-
Customer Service Advisor/ Data Administrator
2 weeks ago
Alfreton, United Kingdom Elizabeth Michael Full time**CUSTOMER SERVICE ADVISOR/ DATA ADMINISTRATOR - NO EXPERIANCE NEEDED** **IMMEDIATE START - **TEMPORARY ONGOING** **DE55 - ALFRETON - EAST MIDLANDS DESIGNER OUTLET** **£10 PER HOUR - WEEKLY PAY** **ROTATING SHIFT PATTERN 9AM - 5PM/ 9:30AM - 5:30PM** **37.5 HOURS PER WEEK** **FULL TRAINING PROVIDED** **Responsibilities**: - call handling -...
-
Customer Service- Manufacturing
2 weeks ago
Alfreton, United Kingdom Huntress Full timeCustomer Service - Manufacturing sector Are you an experienced customer care professional from the manufacturing or engineering sector? Are you looking to pursue a career within supply chain and demand planning? If so, this could be the perfect opportunity to develop your career. In the role you will be: - First port of call for customers, placing orders...
-
Customer Service Advisor
2 weeks ago
Alfreton, United Kingdom A1 Comms Ltd Full time**ABOUT US** A1 Comms Group is one of the UK’s foremost mobile phone and communication solution providers. Established in Derbyshire in 1997, we are an award-winning partner working with some of the best-known brands in mobile communications. As a company that invests so much in innovation, whether that is our people, products, or services, we are proud...
-
Customer Service Advisor
6 days ago
Alfreton, United Kingdom A1 Comms Ltd Full time**ABOUT US** A1 Comms Group is one of the UK’s foremost mobile phone and communication solution providers. Established in Derbyshire in 1997, we are an award-winning partner working with some of the best-known brands in mobile communications. As a company that invests so much in innovation, whether that is our people, products, or services, we are proud...
-
Customer Service Representative
4 days ago
Alfreton, United Kingdom RH COMMERCIAL VEHICLES Full time**Customer Service Representative - Alfreton - £27,803.59 a year, depending on experience** **Want to be part of an award-winning team that offers great hours, development opportunities, bonus and wellness schemes, and fantastic company events?** Why not become a Customer Service Representative at RH Commercial Vehicles? **What’s in it for you?...** -...
-
Customer Service Representative
53 minutes ago
Alfreton, United Kingdom RH COMMERCIAL VEHICLES Full time**Customer Service Representative - Alfreton - £25,000 a year, depending on experience** **Want to be part of an award-winning team that offers great hours, development opportunities, bonus and wellness schemes, and fantastic company events?** Why not become a Customer Service Representative at RH Commercial Vehicles? **What’s in it for you?...** -...
-
Customer Service Apprenticeship
2 hours ago
Alfreton, United Kingdom ThirtyThree For Specsavers Full time**Customer Service Apprenticeship** **Location: Alfreton** **Hours: Full time - 37.5 hours - will include Weekend working** **Full Training provided - with great career progression opportunities** Become an Apprentice in our store and you’ll have everything you need to truly realise your potential - from experience in a full-time role to an...