Customer Care Apprentice

4 days ago


New Duston, United Kingdom Starting Off Full time

Our client is a very well-established local business that distributes goods to building merchants all over the UK and they are now looking for a Customer Service Advisor Apprentice to join their team. Their aim has always been, and will continue to be, to offer a first-class service to the builders merchant industry. They promise to always invest heavily in stock, infrastructure and staff, to enable this service to continue.

Key responsibilities:

- Answering and making phone calls with confidence
- Offering office admin support
- Assisting with all roles across all departments within the company
- Offering support and assistance to our customers, suppliers and colleagues
- Responding to customer and colleague enquires quickly and efficiently

Person specification:

- Be outgoing and enthusiastic and be able to work as part of a close-knit busy team.
- Be able to use your own initiative and be willing to help out whenever required in all departments.
- Have a good level of education in both Maths and English.
- Show good attention to detail.
- Be able to ask questions.
- Have a good sense of humour.

This role will be supported by a Business Administration Level 3 qualification supported by Starting Off.

Benefits: 30 days annual leave, including bank holidays and Christmas shut down (3or4 days).

Hours: Monday to Friday 9am to 5pm with half hour for lunch.

**Job Types**: Full-time, Apprenticeship

Pay: £17,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person



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