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Originally built in the 1800s, The Gainsborough Bath Spa occupies two Grade II Listed buildings with distinguished Georgian and Victorian façades in the heart of the World Heritage Site. We pride ourselves on our unique culture where our guests enjoy a five-star experience, whilst feeling relaxed.
**The opportunity**
We are looking for a Housekeeping Supervisor to help lead our Housekeeping and Laundry Team to success. Reporting directly to the Housekeeping Manager, you will be responsible for assisting with the day to day running of the Housekeeping Department.
Some of the specific tasks include:
- Assist Housekeeping management in managing daily activities of Housekeeping and Laundry.
- Close out house at the end of shift to ensure assigned rooms were cleaned, and communicate issues to next shift.
- Communicate additions or changes to the room assignments to Housekeeping staff as they arise throughout the shift.
- Prepare and distribute room assignments to Housekeeping staff.
- Coordinate VIP service to ensure VIP's needs are met throughout the stay.
- Record, monitor, and update list of ‘Do Not Disturb' rooms.
- Assign rush rooms and rooms previously on the ‘Do Not Disturb' list to Housekeepers as they occur.
- Communicate with Housekeepers throughout the day to ensure that vacant dirty rooms are cleaned by the necessary time.
You will be working with a very dynamic Housekeeping Team who are fully committed to providing the best possible service to all or guests.
**The perfect person**
Ideally, we are looking for a well-rounded Housekeeping Supervisor, with a minimum of 1 years experience in a similar size & style Five Star hotel environment.
We are looking for a self-motivated individual with a strong Housekeeping background.
As Housekeeping Supervisor you will have a hands-on approach and take a proactive role with managers to deliver the highest possible standards in our Housekeeping Department.
- Have a positive “can do” attitude
- Be self-motivated
- Have great attention to detail
- Be committed to providing outstanding service to guests
- Ideally have a minimum of 1 year experience in a similar role
- Possess a genuine enthusiasm for the hospitality industry
- Always strive to go above and beyond for guests
**Why us?**
The Gainsborough is a unique place to work. Our dedication to the wellbeing of our people, on-going training and development and our commitment to providing a supportive, fun and enjoyable place to work is a high priority for us.
- **Top Ten Benefits to join our team**:
- 28 days’ holiday rising to 33 with length of service. (Including bank holidays)
- Investment into your career with our Apprentice programmes
- Online Learning courses available
- Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers.
- Interactive health and wellbeing platform.
- Health care cash plan benefits package
- Contributing to your future with the Pension scheme
- Recognition of positive contributions aligned with our company benefits
- Quarterly celebrations of outstanding performers
- £500 referral fee if you recommend someone to work for us.
- **Plus, unique perks for each YTL property.**_
**Job Types**: Full-time, Permanent
**Salary**: £13.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
