Sop Admin

Sales Order Processing (SOP) Admin - Bathroom and Tiles Company

We're hiring a Sales Order Processing (SOP) Admin to join our leading Bathroom and Tiles Company. As a SOP Admin, you'll play a vital role in ensuring efficient sales order processing.

**Responsibilities**:

- Process sales orders accurately and efficiently.
- Review orders for accuracy and liaise with internal departments for smooth order fulfillment.
- Communicate with customers, providing updates and addressing inquiries.
- Maintain a comprehensive sales database and generate necessary documents.
- Collaborate with the sales team to resolve issues and ensure customer satisfaction.
- Assist in inventory management and monitor order progress for timely delivery.
- Continuously improve order processing procedures and systems.
- Provide support to sales representatives and assist in training new team members.

**Requirements**:

- Previous sales order processing or administrative experience.
- Strong attention to detail and excellent organisational skills.
- Proficiency in order management systems and Microsoft Office.
- Effective communication skills and customer service mindset.
- Ability to work independently and collaborate within a team.