Office Junior

**Office Junior**

**Location: Epping, Essex**

**The Role**:

- Our client is a small family run business offering a range of products and services to mums and pregnant women for all of their maternity needs.
- They have an exciting opportunity for an Office Junior to join their team. The role will be responsible for various office tasks and functions to ensure office operations run smoothly at all times.

**Role Responsibilities include**:
**Customer Service**:

- Responsible for aftersales and upselling products
- Dealing with customer complaints or issues

**Operations**:

- Being a point of contact for suppliers
- Processing customer orders, chasing customer orders
- Processing returns and paperwork
- Assisting with picking packing and dispatching some orders.
- Making sure all orders and returns are entered on to the computer system
- Updating and maintain the company website

**Administration**:

- Maintaining files and records with effective filing systems
- Assisting with various administrative tasks as required
- Keeping stock of office supplies and place orders when necessary

**Experience & Skills Required**:

- You will have minimum 1 years’ experience in an office environment
- Good telephone Manner
- Excellent Customer Service Skills;
- Computer Literate - Microsoft Word & Excel
- Organised and a good multi tasker
- Flexible
- Ability to Work Well Without Supervision
- **Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.**_