Graduate Support Technician
7 days ago
**Graduate Support Technician**
**Retail**
**Harlow, Essex**
Do you have an IT related degree and are looking to start a career in IT support? If so, we would love to hear from you Deerfoot IT Recruitment is helping a successful company find a committed Graduate to join their thriving and welcoming support team.
As an IT Support Technician, you will be responsible for helping to maintain and support the continuously growing company's network and IT infrastructure. Your role will encompass troubleshooting and diagnosing computer hardware and software issues, assistingemployees with IT-related problems, providing Windows and MAC support, and network and printer support. You will be included in the company's out-of-hours emergency on-call rota, so it is essential that you have your own transport and can reach their officeswithin 40 minutes, even in heavy traffic.
If you were already in this IT Support Technician role, here are some areas you would have been working in this week:
- Providing 1st and 2nd line support to users
- Serving as the first point of contact for IT support and responding to incidents and requests logged in the company Helpdesk System
- Monitoring and troubleshooting network and server problems
- Providing desktop support for Windows and MAC OS clients
- Diagnosing and troubleshooting printer issues
In return for your dedication, collaboration and commitment, you will receive a salary of up to 25K and a fantastic benefits package, joining a welcoming and inclusive culture.
Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere withoutyour authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation(1070906). Deerfoot is also climate positive in partnership with Ecology.
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