Hire Coordinator

Company description:
J. Murphy & Sons Limited is a leading global, specialist engineering and construction company founded in 1951 that improves lives by delivering world-class infrastructure.
Operating in the United Kingdom, Ireland and Canada, we provide better engineered solutions to infrastructure sectors including Transportation, Water, Power, Natural Resources, and Construction & Property.
Headquartered in London, we also have a number of related businesses - Ground Engineering; Utility Connections; Murphy Plant; Urban Infrastructure; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services.We are specialists in delivering pipelines; design; marine; structural steel; tunnelling; fabrication; bridges and piling; and invest heavily in our substantial holding of plant; equipment and facilities.
Murphy employs around 3,500 engineers, professional managers and skilled operatives around the world. Together, we work as ‘One Murphy’ by directly delivering the people, plant and expertise needed to make projects a success.
There’s more to Murphy.

Job description:
**Hire Co-Ordinator - Cannock**

We are currently recruiting for a Hire Co-Ordinator to join our fabulous team at Cannock. You need to have strong customer service skills along with the ability to work well in a team of other highly organised and motivated professionals.If you have previousexposure of working in an engineering/ construction environment this could be just the role for you

You will be responsible for sourcing internal plant and equipment on behalf of all projects, or procurement of externally sourced plant and equipment delivering best in class for quality and value
Ensuring maximum utilisation of Murphy plant & equipment by monitoring externally hired items and exchanging for internal items when they become available. Liaise with external supply chain, maintenance teams and depot managers,build and keep positive relationshipsand ensure Performance, Quality and Delivery is achieved

**What you will be doing**
- Establish and promote best practice in health, safety and environmental matters in conjunction with the SHESQ department.
- Maintain standards of safety and comply with Company’s Health, Safety & Environment Management System requirements.
- Develop all staff to work in a safe and legal environment.
- Ensure reporting of Health & Safety incidents in line with Group expectation (2-1-2).
- Follow and maintain Company standards of Quality in accordance with Company Quality System requirements
- Promote and encourage a positive attitude to Health & Safety.
- Administration, Hire Management & Customer Service
- Provide high quality customer service in all communications with internal and external clients.
- Maintain accurate paper and computer-based records.
- Ensure all hires on the ERP system are accurate and live to actual status (i.e. on-hire or off-hire).
- Produce correspondence, documents and presentations to specification using a variety of media.
- Maintain established paper and computer-based filing systems.
- Conduct financial duties, for example, processing invoices or tracking costs.
- Work in accordance with established processes and provide feedback on their effectiveness.
- Participate in, and positively promote, the Murphy Culture Development Culture (leading to Zero Harm)
- Maintain a world-class standard of customer service to both Murphy Group customers and external customers ensuring that the customer is always at the forefront of the teams actions;
- Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires;
- Gain knowledge and experience in all Plant and Transport disciplines
- Good understanding of supplier databases and equipment product knowledge including pricing.
- Manage/coordinate customer requests for equipment
- Dynamics user
- Create contracts within Dynamics and raise PO’s

**Who we are looking for**
- Educated to GCSE level or equivalent / Successful completion of apprenticeship programme
- Exposure of plant and equipment experience within a construction/engineering or similar background
- Successful experience of working in a general administration support role and/or in a customer services environment.
- Knowledge of operating office equipment and IT, e.g. telephone, computer with standard software, fax, copier, printers etc., to access, input and verify information.