Workday Hcm Specialist

Workday HCM Specialist

**Reports to: Engineering Manager - P&C**
Duties & Responsibilities**:

- Act as a Workday HCM expert with deep knowledge of design, configuration, testing, and implementation.
- Become an authority on the people management processes Workday supports at Primark - e.g., Joiners/Movers/Leavers, Absence, Compensation, Benefits.
- Leverage your Workday expertise to recommend the best solution based on your internal customers’ requirements, resources, budget, and timeframe; with the flexibility to adapt the scope as additional needs are identified.
- Utilise your hands-on expertise of Workday to deliver your enhancements, including configuration, reporting, business processes, security, loading customer data, and moving configuration from tenant to tenant.
- Rigorously follow, and be a champion for, the Primark Change Management Process in JIRA - clearly articulating the requirements, business benefits, design, functional/technical change, impact, and test approach for your Workday enhancements.
- Demonstrate you can confidently and accurately manage, reconcile, map, and transform high volumes of employee data in MS Excel to drive data cleansing initiatives - prepare, test, and load cleansed data via EIB Integrations.
- Act as a mentor to fellow Workday Analysts and Consultants, including providing support for shadow assignments. Actively participate in update training and internal opportunities to share your skills and learnings with others within Primark.
- Take ownership of your own growth in the Workday Product space - be constantly curious and constantly learning how Workday can deliver user-friendly and effective solutions to our Primark customers - be an active member of Workday Community and the Workday User Groups.
Work closely with the product domain (product managers and product owners) to analyse, develop, test and implement changes in line with business priorities.
Develop strong relationships with our third-party service providers; ensuring support and development services meet and exceed expectations.
- Providing oversight and participating in testing, configuration and implementation of new systems, upgrades, project changes and system enhancements.
- Promote a culture of continuous improvement and actively seek out opportunities to remove wasteful processes through automation; with a focus on reducing manual effort and incident/problem volumes.
- Collaborate closely and develop effective partnerships with the Product Domain (Product Managers and Product Owners) to create strategic objectives and organisational evolutions to better align business, product and technical opportunities.
- Evaluate technical & functional designs against business requirements; ensuring impact to supported systems is understood and managed effectively in order to enable seamless transition to business as usual support.
- Work with internal and external teams to help shape the landscape and solutions that will allow the business to achieve its strategic goals.
- Work with and challenge business units on their assumptions to help deliver solutions for their current and future needs.
- Use the knowledge gained in the analysis, design, development and testing of changes to become an SME for the solutions delivered; enabling effective knowledge transfer & training to the wider team.
- Provide guidance to the wider team on the creation of standard operating procedures, process flows, workarounds, and known errors to ensure all learnings are captured for future benefit.
- Training and mentoring other engineers within the team to develop their technical skills and support career development.
- Ensure all sensitive data is managed with caution and Primark remain fully compliant with GDPR as well as other relevant regulations.

**Skills and experience**:

- Educated to degree level or equivalent work experience
- Minimum 5 years HRIS support experience essential.
- Minimum 3 years Workday HCM implementation and/or support experience is essential for this role; Workday integration experience would also be beneficial.
- Workday technical certifications desirable.
- Strong knowledge of HR business processes & systems is essential for this role.
- Exceptional attention to detail, passionate about data quality, can confidently and accurately manage, reconcile, map, and transform high volumes of employee data in MS Excel to drive data cleansing initiatives - prepare, test, and load cleansed data via EIB Integrations.
- Takes full ownership for ensuring solutions are thoroughly tested and can clearly articulate and assess entry and exit criteria for each test phase.
- Working knowledge of CrossKnowledge (Digital Learning Platform) and/or associated integrations would be advantageous but not essential.
- Experienced working on large projects; evaluating complex design documentation against business requirements and ensuring solutions delivered are fit for purpose
- Experienced creating detailed technical implem