Onboarding Administrator

**Want to work with a company Forbes have named one of the world's best employers? In a workplace where you can proudly bring your whole self to work and contribute to the success of a truly global healthcare brand?**

**The role**:
This is a permanent position role, Monday to Friday 8:30am - 5pm.

This role is a mixture of working from home and coming into our Support Centre in North Bristol.
- To provide an effective legally-compliant and customer-centred service to People Managers across the UK and RoI.
- You will assist with the administration of dentist and hygienist compliance documentation in a busy People Department. This role is purely data focussed and system driven so a passion for data integrity is needed. The role will require an excellent standard of verbal and written communication with Practice Managers, Clinicians and Support Centre Colleagues

**Key responsibilities include**:

- Delivers outstanding results, whether big or small. Creates a positive working environment and provides visible support to other team members and proactively work together to create an environment to love your everyday.
- Customer Service - Loves our customers. Delivers the optimum experience for all users of the service, at all stages of the ‘associate life cycle’. To include processing of all data cleansing and compliance documentation. Strives for service excellence. Supports operational managers as a clinician and keeps relevant people informed.
- Innovation and Improvement - Your main focus will be to ensure that the data held within HR system is accurate and up to date updating DBS and Right to Work records as well as other ad hoc data tasks. This role contributes to development and change of service delivery; we value your input and involvement in the changes/enhancements in technology, process and people.
- Commercial Contract Compliance - You protect the company from risk by accurately carrying out high volumes of administration tasks. This ensures compliance with legislation, regulation and Bupa policies/brand standards; including right to work, clinical referencing, GDC registration, education and qualification checks, GDPR (data protection), equality, etc. Core part of the role that underpins all other activities

**What we’re looking for**:

- Previous administration experience within a recruitment or HR environment
- Previous experience drafting letters
- Proven background in improving processes
- Good IT skills with strong working knowledge of Microsoft Office
- Confidence to take own initiative following guidance
- Enthusiastic, friendly and professional telephone manner
- Willingness to understand and learn about complex legal documentation
- Thorough, with excellent attention to detail
- Ability to think critically
- Highly organised with the ability to prioritise

**Salary and benefits**:

- A competitive starting salary with annual reviews
- Free personal development courses
- Career opportunities to move into other roles or other parts of Bupa
- Long service recognition
- Brand new comfortable office space
- Flexible working

**Healthier Bodies & Healthier Minds**
- Access to Gympass, a flexible, monthly subscription service giving you access to national multisite gyms, online live classes, fitness & wellbeing apps and 1-2-1 training sessions
- Free access to the Bupa Be.Me health app, which provides personalised guidance and support on your health & wellbeing with mental health services through SilverCloud Health included
- Free access to Digital GP in partnership with Babylon. You have access to an unlimited number of appointments 24/7, normally available within two hours.
- 24/7 free access to Healthy Minds for you and your immediate family. Talk to a counsellor about any challenges you face at home or at work - whether you are having a bad day or want help with personal goals.
- 24/7 free access to Anytime Healthline. Our confidential 24/7 service offers unlimited telephone consultations with our teams of GPs and nurses, every day of the year. It's open to your immediate family and can also be used for advice on staying healthy
- Cycle to work scheme
- Free annual flu vaccination
- Discounted travel vaccinations
- Access to mental health support network and personal energy training sessions
- Discounted dental insurance which can be extended to immediate family members
- Discounted health assessment

**Healthier Places & Healthier Culture**
- Be you at Bupa, our diversity & inclusion network
- Opportunities to get involved with the Bupa Foundation
- Opportunities to support our charity partner, Dentaid
- Our approach to Mental Health in the workplace
- Reward & Recognition schemes linked to our Bupa Values
- Discounts clothing, food, petrol and holidays through My Bupa Perks
- Additional day of annual leave for your wedding day
- Career breaks for long service
- Health & Safety support network

**We're proud to have been named in the **LinkedIn Top Companies Where the UK Wants to Wor