Team Member/ Escape Room Co-ordinator

4 days ago

Lincoln, United Kingdom Escape Axed Lincoln Full time

Join the rebellion, the rebellion against life, against the 9-5, against bills and break-ups, against pandemics and politics. Join the rebellion and help us build a place for people to immerse themselves in experiences they will never forget.

A fantastic opportunity to join Lincoln’s fasted growing entertainment venue.

Axed / Escape Lincoln is Lincoln’s leading provider of Axe Throwing and Escape Rooms, soon to be joined by Urban Putters (Lincoln’s first Urban Crazy Golf).

If you want to be part of something special and help provide Lincoln with an experience it has never seen before, this is your opportunity to join a fantastic team in a fun and dynamic environment you won’t find in any other job.

Unbeatable staff benefits, staff trips, events and sales incentives. Staff discounts on axe throwing, mini golf, escape rooms, food and drink and merchandise, plus amazing discounts available for friends and family.

Our staff are encouraged to bring their own flair to the job, with a casual dress code and a flexible rota.

Axed / Escape Lincoln is a fast-growing company that can provide excellent career progression opportunities to those who have a passion for creating incredible customer experiences.

Applicants must be available to work Evenings and Weekends. Applicants must be over 18.

Essential skills:

- Must be polite, outgoing and friendly.
- Great attention to detail and thoroughness.
- Computer literate.
- Driven to deliver an excellent customer experience.
- Previous experience in customer facing roles.

Duties include:

- Welcoming and assisting customers.
- Monitoring and interacting with games in Person (Axe Throwing / Crazy Golf).
- Monitoring and interacting with games via CCTC (Escape Rooms).
- Clean and maintain Axe Lanes, and Crazy Golf course.
- Clean and maintain public and staff areas.
- Clean and Reset Escape Rooms between Games.
- Serving, maintaining, and replenishing bar stock.
- Driving sales including return custom and upsell.
- Delivering consistently excellent customer experiences.

**Job Types**: Part-time, Permanent
Part-time hours: 6-18 per week

**Salary**: £9.50 per hour

Additional pay:

- Bonus scheme
- Performance bonus

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Application question(s):

- Are you able to work public holidays (including between Christmas and New Year)?
- Are you able to work Evenings and Weekends?

**Experience**:

- Customer Service: 1 year (required)

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