Operations Strategy Lead

**WELCOME TO KFC**

Welcome to Kentucky Fried Chicken. Our world famous chicken restaurant brand all started with one cook, Colonel Harland Sanders, who created a finger lickin’ good recipe more than 75 years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen. He started travelling by car to different restaurants and cooked his fried chicken on the spot for restaurant owners. He did this at the age of 65. If the owner liked the chicken, they would enter into a handshake agreement to sell the Colonel’s chicken. Legend has it that Colonel Sanders heard 1009 “No’s” before he heard his first yes. The Colonel’s story still inspires us today. It reminds us how grit, perseverance, dedication and ambition along with hard work can create success; regardless of your age or where you come from.

Our purpose as an employer is to empower our people to find their own secret recipe in life too.

**OUR CULTURE**

We invest heavily in our people and helping them drive their personal development. As part of this we give each of our managers in the business the opportunity to go through Heartstyles. Heartstyles is a tool and strategy to measure and manage culture, building people’s self-awareness and helping them to transform their behaviours. This tool can then be used in coaching conversations you have with your team and line manager and to help build effective individual development plans.

As an equal opportunity employer, we embrace individuality and diversity. We employ irrespective of background, age, ethnicity, colour, gender, disability, sexual or religious orientation and marital status.

**THE ROLE**

As the Operations Strategy Lead you will help define the future of KFC strategy within Operations. In this role, you will drive the innovation roadmap and own the end-to end process from ideation to restaurant roll-out, building commercial business cases, franchisee relationships and aligning globally to strategic initiatives. You will also be responsible for developing thought leadership around new processes, equipment and technology.

**KEY JOB FUNCTIONS**
- Ownership of high impact projects, acting as a key thought leader on value creation through innovation
- Transformational change management with a relentless focus on project management and prioritisation
- Growth opportunity mapping for the brand over the next 10+ years
- Data-driven analyses to define key parameters of success for long term strategy
- Operational design and efficiency optimisation for Back of House kitchen layouts
- Best practice governance and thought leadership in cross-functional forums
**MINIMUM EXPERIENCE**
- 5+ years of strategy consulting / project management experience
- Proven ability to effectively prioritise and lead complex cross-functional projects
- Advanced analytical experience (Excel required, Programming Languages a plus)
- Excellent and visual powerpoint skills
- Highly articulate communicator with gravitas and executive presence
- Strong internal and external stakeholder management
**ABOUT YOU**
- You are a driven and flexible self-starter that can balance delivering results with authenticity and leadership
- You are energised by coaching and learning from the people around you in store and at head office
- You are a strategic thinker, passionate about disruption and innovation but pragmatic in your execution

**What we can offer you...**

**Rewards, Progression and LOTS of Recognition**

A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including:

- A great work-life balance with a 35hour working week and Summer Fridays
- Company and performance-related bonus
- Generous pension with up to 11% company contribution
- Private healthcare with the option to increase to include family cover and extra dental cover
- Annual holiday allowance starts at 25 days with the option to buy or sell up to 3 extra days per year, and increasing up to 30 days based on length of service
- Coaching, Training and Support on many soft and technical skills
- Competitive maternity leave and flexible return to work options
- International career opportunities across Yum
- Pick n Mix Benefits, options include gym membership, health screening and travel insurance.

KFC can be a sociable company if that’s your thing, and we strive to incorporate our company value of fun whenever we can from payday drinks to weekly sports clubs; there's extensive wellness and mental health support with Sanctus Training and yoga classes so you can choose how little or how much you get involved.

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