Guest Services Assistant

5 days ago

Burley, United Kingdom New Forest Collection Full time

We currently have an exciting opportunity for **Guest Services Assistant **to join our team based at our Moorhill House Hotel venue**. **Joining us on a full time, permanent or fixed term basis you will receive a competitive salary of **up to £26,078.00 per annum, plus service charge**

At
**New Forest Collection** our purpose is to enrich the lives of those within our community by providing the best New Forest Hospitality. Our vision is realised through creating a warm, sincere environment where everyone can connect, be creative and thrive. Our venues are beautifully individual, each with a unique story that makes us more than ordinary and enables us to provide truly magical experiences for our guests that are enhanced and matched to our surroundings.

As a collection of hotels, we provide our teams with the opportunity to work across our venues giving everyone the chance to develop themselves both professionally and personally. All we ask is that our people have the right mind-set which is highlighted in our core values:
Be BRAVE, take ownership

Collaborate together as a TEAM

Develop, NURTURE and care

Be OPEN and communicate honestly

**Benefits of joining us as Guest Services Assistant***:

- 28 days holiday per year (pro rata), plus a duvet day on your birthday (contracted roles only)
- Stylish uniform provided
- Fantastic career development and training opportunities
- Free staff parking
- Other benefits including perk box, private healthcare discounts, staff loyalty card, active social committee, discounts at our sister resort in Cyprus

**Responsibilities as our Guest Services Assistant will include**:

- Available to work early or late shifts including evenings, weekends, bank holidays and throughout holiday periods
- Experience in a customer-facing role preferable but not essential as training will be provided
- Have excellent customer service skills and an understanding of the importance of food and drink allergen and hygiene practice
- Be friendly and cheerful, have excellent communication skills and the ability to conduct yourself in a professional manner.
- Have own transport as public transport links are limited.

**Are you the one?

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