Night Shift Warehouse Supervisor

**Job Title**: **Night Shift Supervisor**

**Reporting to**: **Night Shift Manager**

**Responsible for**: **Management of Warehouse Colleagues and Processes**

**Overall purpose of the job**:
To work alongside the night shift team helping to complete their daily tasks whilst also providing support and cover to the night Shift Manager in assisting to deliver a high quality cost effective Warehouse Operation, through establishing and maintaining effective and efficient procedures, motivating, engaging & developing colleagues whilst effectively maintaining a Health & Safety compliant warehouse.

**Duties and Responsibilities**

General warehouse duties and supporting the Night Shift Manager to oversee the day to day running of the department to deliver an efficient, cost effective, timely and high quality service. Safety, Service, Engagement & Productivity should be at the heart of everything you do. This includes but is not limited to the following:

- Physically assist in all aspects of the nightly site operations such as;
- Checking orders to manifests
- Loading / unloading vehicles
- Replenishing warehouse stock using MHE
- Adopt good communication skills at all times.
- To ensure that all work activities are performed as documented within the department's written procedures.
- Ability to make day to day decisions and control the warehouse in the absence of the Shift Manager.
- Physically assist in all aspects of the nightly site operations.
- To ensure all staff are inducted in line with site and departmental induction processes.
- Ensure warehouse HHT’s & printers are in working order - sorting and / or reporting issues to the relevant department.
- Ensure that the companies Health and Safety processes and procedures are followed

**Colleague Management**
- To monitor and action any issues on colleague performance relating to attendance, attitude, safety, work accuracy and speed of work.
- Plan staffing levels within the team to meet business needs.
- To identify and report to the Shift Manager any training needs of the team members.

**Performance measurement and reporting**
- Regularly review reports tracking performance against KPIs with the Shift Manager.
- Recommend and implement performance improvements as agreed.

**Compliance**
- Ensure compliance with company processes and procedures at all times.
- Ensure that the Warehouse maintains high levels of housekeeping.
- Ensure that the warehouse complies with current legislation in regard to H&S.
- Any other ad-hoc duties as and when required to support the needs of the business.
- Be willing to attend internal training as necessary to keep up to date with the latest technology and operating processes.
- To work within the relevant legislation, policies and procedures.

**Skills and Experience**

**It is preferable that you**:

- Hold valid MHE licences (CB essential)
- Previous experience of Team Management
- Have a strong knowledge of goods inbound.
- Well organised with an understanding of warehouse management principles.
- Excellent team management and employee engagement skills.
- Analytical and systematic approach to problem-solving and conflict management.
- Excellent written and verbal communication skills.
- Ability to prioritise busy workload and excellent time management.
- Excellent interpersonal skills.
- Ability to work under pressure and keep calm.
- Ability to work as part of a team.
- Ability to work on your own initiative.
- Good understanding of H&S legislation.
- Administratively strong and IT literate.

**Personal Characteristics**:

- A consistent, positive outlook.
- An enthusiastic ‘can do’ attitude which inspires and motivates others.
- A visible, team player committed to the continuous development of staff.
- Excellent interpersonal skills, motivating and influencing skills, organisational and management skills, and well developed analytical and problem solving skills.
- Attention to detail
- An ability to work under pressure and meet tight deadlines.
- Strong commitment to Customer Care and meeting customer needs

This Job Specification is current as at the date shown. In consultation with the post-holder, it is liable to variation to reflect changes in the job. It has been drafted as a guide to the purpose and main duties of the job as it exists currently. It is not intended as a wholly comprehensive or permanent schedule of duties and it does not form part of the contract of employment.

**Job Types**: Full-time, Permanent

Pay: £29,000.00 per year

**Experience**:

- Warehouse management: 1 year (preferred)
- Warehouse experience: 2 years (required)

Licence/Certification:

- Counterbalance (FLT) license (required)
- VNA license (preferred)
- Reach license (preferred)

Work Location: In person

Application deadline: 25/09/2024