Part Time Customer Service
3 days ago
**Part Time Customer Service & Office Admin Assistant**:
**Terms**:
- Reporting to Events & Marketing Manager
- 15-20 hours/week spread across 4- 5 days
- Start date asap
**Salary**:
- Starting salary £10/hour
- Holiday 5.6 weeks per year (no holiday can be taken during October half term)
**Key roles**:
- Answer general phone enquiries using a professional and courteous manner
- Process booking amendments according to our bookings terms and conditions
- Process online orders and distribute to the appropriate departments when relevant
- Organise donation requests
- Collate basic spreadsheets and organise information
- Process the office post
- Support Directors with preparing, typing and circulating meeting minutes
- Completing any other office administration duties as required
- To assist in any other areas of the business if required at peak times
**Personal characteristics**
- Friendly with a positive attitude
- Excellent customer service skills
- Good team player: able to establish and maintain positive working relationships
- Also be able to work independently, manage own workload and time
- Good communication skills
- Problem solving and the ability to use own initiative
- Proficient in the use of Microsoft Outlook
- Willingness to learn new systems
Millets Farm Centre is a family run business with a family focused ethos. Working with us at Millets, you will become part of a large and friendly team spanning a variety of different departments but always with the same goal of providing the very best in quality food, shopping and entertainment. In addition to enjoying your time at work you will also benefit from:
- Free parking
- Contributory pension plan
- Site wide discounts
- Training opportunities including NVQs in retail and hospitality where suitable
- Employee performance related pay bonus and pay scheme
- Perk Box Scheme
- Mystery shopper and customer feedback voucher reward scheme
- Free tickets to Millets events including the Maize Maze and John Lawson Circus
- Special staff offers and freebies within our employee newsletter
- Staff social events throughout the year
**Job Types**: Part-time, Permanent
Part-time hours: 15-20 per week
**Salary**: From £10.00 per hour
**Benefits**:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Yearly bonus
Work Location: One location
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