Field Service Engineer

**Location**: Leicestershire/Nottinghamshire
**Salary**: c£25,000 - £27,500 p/a (depending on experience) plus excellent benefits package
**Contract type**: Permanent
**Hours**: 40 hrs p/w (Part-Time option available) 9:00 am - 5:30 pm Mon-Fri plus 1 weekend in 3 (with a Day off in Lieu of the week)

**Company Van & Equipment Supplied**

We have an exciting opportunity for a Field Service Engineer, field-based in Leicestershire/Nottinghamshire

**Must have IT fault-finding experience/skills**

We are looking for someone who is motivated, friendly, hands-on, and passionate about delivering great service. Your role will include prioritizing and providing the best service in terms of new EPOS installations and specialist support as outlined below. We are looking for someone who will enjoy working alone or as part of a small team and has great attention to detail.

**Key Tasks/Responsibilities**:

- Installation of new EPOS hardware including, data cabling if appropriate
- Installation and deployment of systems using correct and documented procedures
- Provide EPOS operational standards advice - Via Telephone, modem, Best Practice, and/or training
- Ensuring personal availability at all times required within defined territory(s)
- Holding adequate spares availability at all times within defined territory(s)
- Ensuring that all aspects of the build and repair process are followed at all times
- Ensuring all areas of the repair centre and vehicles are in a clean & acceptable workable state at all times
- Compliance that all deployed/repaired systems are asset tracked and assigned to the correct customer
- Ensuring non-EPOS PC based ordering systems are supported and available at all times
- Support the Helpdesk team as required
- General administration duties
- Communicate any observations of future potential issues that may arise from any IT system

**Key Skills**:

- Basic numeracy and literacy skills are required
- An Electrical qualification is preferred but not essential
- Knowledge of structured data cabling is preferred
- Excellent communication skills and the ability to build strong working relationships
- IT fault-finding experience/skills (essential)

**About Us**:
A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specializing in retail, food service, and wholesale distribution.

**What's in it for you?**
- Excellent benefits package including:

- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Outstanding Training & Development
- Gain hands-on experience in a high volume, fast-paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Paid Breaks
- Free Tea & Coffee
- Early access to your pay through 'Early Pay'
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support - access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- NEST pension scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Extra Holidays - Purchase Scheme
- Cycle to work - Bicycle purchase scheme
- Long Service Awards

You may have experience in the following: On-Site Technical Engineer, Field Support Specialist, Mobile Service Engineer, Site-Based Technician, Remote Maintenance Engineer, Field Operations Technician, Site Service Specialist, Field Maintenance Engineer, Mobile Technician, Site Service Engineer, Field Operations Specialist, On-Site Repair Technician, Field Service Technician, Remote Equipment Engineer, Site Support Engineer, etc.

REF-207692