Domestic Service and Breakdown Engineer
1 week ago
**Domestic Service and Breakdown Engineer| Torquay | Full Time| £39,520 per year + Bonuses**
Our client is a privately owned family business based in Torquay. Established in 1993, they have built a database of many thousands of residential customers, who have come to rely on their quality of workmanship and their first-class customer service, whichin turn offers the successful applicant, excellent job security.
They offer a diverse range of services, appliance servicing, NG, LPG & OIL, CP12, appliance breakdowns, boiler replacements, full boiler installations, solar thermal, heat pumps, plant rooms, general plumbing, bathroom design and replacements, pretty muchanything related to plumbing and heating a residential customer will need.
**What can you expect in return?**
- Minimal travel (Mostly within a 10-mile radius of the office in Torquay)
- Personal training and development plan with weekly catch up with your line manager
- Fuel card
- Christmas Annual Bonus
- Weekly bonus scheme
- £1,000.00 recommend a friend bonus scheme
- Modern well-equipped company vehicle
- Mobile phone & iPad
- No paperwork - everything done by user friendly app
- Quarterly team meetings with breakfasts provided
- Engineer Whatsapp group for posting helpful techniques or issues you may come across
- Company uniform
- Pension scheme
**Are you the right person for the job?**
- NVQ Level 3 with CCN1, CENWAT, HTR1 and CKR1
- Minimum 2 years’ experience
- Comprehensive knowledge of current legislation including Gas Safe requirements and Building Regulations
- Full clean driving license
- Friendly and professional attitude
- Excellent communication and time management skills
- Able to work alone and as part of a team
- Be reliable and punctual
- Self-motivated
- Passionate about customer service
- Health & safety conscious
**What will your role as a Domestic Service and Breakdown Engineer look like?**
- Keeping your van clean, tidy and fully stocked
- Protecting the customers property before you start work
- Leaving the customers property spotless when you leave
- Keeping customers fully informed at all times
- Attending appliance breakdowns to diagnose faults effectively
- Achieving a high first-time fix rate
- Appliance servicing
- Appliance servicing and issuing CP12
- Completion of all necessary service and breakdown documentation via easy to use app
- Servicing appliances and systems as instructed
- Hours of work Monday to Friday 8am - 5pm - mínimal on call rota
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