Indexer

***Indexer**
- Vacancy Type- Police Staff- Area Command / Department- Crime- Location- North Tyneside- Contract Type- Fixed Term- Hours- Full Time- Salary Range- £29,055 - £31,296- Closing Date- 14/09/2025Role:
**Salary: Band 6, £29,055 - £31,296**

**Location: Forcewide, based at Middle Engine Lane**

**Hours/Contract: 37 Hours, Secondment/FTC Until 31 March 2028**

**Working for #TeamNP**

Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job - and that’s where our 2,000-strong team of police staff and 200 volunteers come in.

As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.

As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.

Whether you’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.

Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.

Learn about our full benefits package.

**The role**

Here at Northumbria Police, we think our region is amazing It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Crime Team on a secondment/FTC basis as we recruit three Indexers.

Are you ready to play a crucial role in major investigations? Join our team as an Indexer, where you will process, index, research, and analyse documentation and information received into the Major Incident Room. Your keen eye for detail will help identify potential lines of enquiry, ensuring an optimal investigative process in line with MIRSAP Guidance. Additionally, you will be an essential part of the Casualty Bureau Environment, activated by the force in response to major incidents, contributing to effective crisis management and resolution.

**What you’ll do**
- Assist in the co-ordination and set up of a Major Incident Room (MIR) & preparation of a new incident on the HOLMES database at the outset of a new enquiry.
- Develop and implement an indexing system within HOLMES for the recording and categorising of information and items gathered during an investigation to ensure that they are effectively organised, structured and recorded timely and accurately within the HOLMES database.
- Break down complex problems into component parts and determine appropriate action to be taken in investigations.
- Register and index all new documentation and its content as indicated by the Document Reader/Receiver, checking throughout for accuracy and any investigative opportunities and enquiries that may have been overlooked.
- Comply with all applicable legislation, national and local policies and guidance relating to the handling, processing and storing of documentation and data.
- Undertake training as Casualty Bureau (CB) Staff to support CB Managers in force, and specifically to be utilised to provide mutual aid for CB. Assist with MIPP Tile activations and Child Rescue Alerts and the processing of high-volume messages from media campaigns.

**What you’ll bring**

Essential:

- Whilst in the role gain completion of the HOLMES2 Indexer course - training will be provided.
- Attendance and completion of Casualty Bureau training.
- Able to review own performance objectively and show a commitment to personal development.
- Ability to work effectively in a team to achieve shared objectives, demonstrating awareness of individual differences and providing support and advice as required.
- Strong communication skills with the ability to listen, empathise, provide support and adapt language, form, and message to meet the needs of different people / audiences.
- Able to proactively develop effective working relationships with colleagues, partners and other stakeholders.
- Able to work in a highly pressured environment and deal with sensitive and distressing information.
- Full driving license (travel to other locations within force may be required at short notice).

Desirable:

- Experience of the investigative process or conducting investigations.
- Experience of Major Incident Room procedures and roles.
- PIP 2 Accreditation
- Detailed knowledge and experience of HOLMES systemHarnessing these differences creates a productive environment in which everyone feels valued, and their talents are