Retail Assistant Manager
24 hours ago
**Retail Assistant Manager**
**Location: Farnham, Surrey**
**Salary**:24k+ based on experience**
**The Role**:
Our client have been in bicycle Business for over 18 years. They are looking for a responsible Assistant Manager to help organize and run their retail stores and fill in for the Store Manager when needed. Your job will be highly important in ensuring thesales team meets its goals of efficiency and customer satisfaction
**Experience**:
- Up to date with a broad knowledge in the latest cycling technology
- Proven experience as a Retail Assistant Manager or similar position
- Familiarity with financial and customer service principles
- Good computer skills, they run an EPOS system
- Leadership and organizational abilities
- Interpersonal and communication skills
- Problem-solving attitude
- Can do attitude
**Responsibilities**:
- Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations (e.g. sales processes, orders, payments and warranties)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Coach and support new and existing Sales Associates
- Keep up to date with supplier learning platforms
- Communicate with clients and evaluate their needs
- Handle complaints from customers
- Research emerging products and use information to update the store’s merchandise
- Conduct regular audits to ensure the store is functional and presentable
- Make sure all employees adhere to company’s policies and guidelines
- Act as their store’s representative and set an example for their staff
**_Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003._
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